Student IT Consultant

The ITS Extended Technical Support group is looking for a reliable Student IT Consultant to support full-time IT staff across campus. The student IT Consultant will also participate in projects such as computer imaging, hardware refreshes, and inventory maintenance. 

 Required qualifications

• A great customer service attitude. • Troubleshooting skills and the ability to identify root causes. • Technical curiosity and a desire and willingness to learn • Physical ability to routinely move, carry and transport computer equipment up to 50 pounds.

 Criminal background check will be conducted on finalist. 

 Desired qualifications

• Experience using computer operating systems such as Microsoft Windows and Mac OS. • Experience using desktop applications such as Microsoft Office. • Experience using e-mail systems and internet technologies. • Good written and verbal communication. • Good interpersonal skills. • Knowledge of University technologies and systems, such as Hawk ID, UI Wireless, ResNet, and Remote Access. • Previous experience providing IT support. 

• Valid driver’s license and compliance with University Driving Policy standards (see https://riskmanagement.fo.uiowa.edu/vehicle-use#DLRS ) . A three year U.S. driving history (including instruction permit) would be necessary in order to drive on behalf of the University.

 Required Work Schedule

Up to 20 hours/week, will work around school schedule. Schedule will be between the hours of 8:00 am-5:00 pm Monday through Friday. 

The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.