System Administrator

JOB SUMMARY
Kutak Rock LLP seeks a System Administrator to join its Information Technology department in Omaha, NE. This role assists IT Operations staff through virtual server support as well as printer maintenance and support.  This position is ideal for an IT professional who possesses attention to detail, experience in maintaining organizational servers, excellent communications skills, and enjoys working in a collegial and collaborative environment.

RESPONSIBILITIES

• Provide third-tier support by fielding incoming help requests from the help desk via telephone and email in a courteous manner
• Document help desk requests in ticketing system
• Assist with server administration of virtual and physical servers
• Proactively manage service level performance of VMWare server environment
• Test and integrate new server software as needed, troubleshoot server issues
• Maintain the backups using Veeam
• Assist in maintaining the firm’s Microsoft Entra ID environment 
• Assist in maintaining the Certificate Authority
• Strong background in PowerShell Scripting
• Assist with printer management
• Review and clean up vulnerabilities on physical and virtual machines
• Work with Operations, WAN Admin, Desktop Support, Zoom Phone Admin and Accounting Department on server issues and data restores, as required
• Certificate renewal and installation
• Other duties as may be assigned

QUALIFICATIONS: Skills & Abilities

• Knowledge and ability in installing, integrating, upgrading, and providing technical support for a variety of client/server applications in a Windows environment
• Advanced knowledge in Microsoft Office, particularly Excel
• Expert Knowledge of Microsoft Active Directory
• Expert Knowledge in Citrix, NetScaler, and Machine Creation Services
• Proficiency in PowerShell
• Proficient in ADFS
• Expert Knowledge of Storage Area Network hardware
• Proficiency in Linux
• Knowledge and understanding of Veeam
• Knowledge and understanding of basic computer hardware
• Knowledge and understanding of Storage Area Networks
• Knowledge and ability to troubleshoot business printer issues
• Exceptional written and oral communication skills with the ability to provide upper tier troubleshooting and support to all layers of an organization
• Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills
• Ability to conduct research into a wide range of computing issues as required
• Ability to absorb and retain information quickly
• Ability to manage Cisco UCS
• Ability to manage and monitor battery systems (UPS, ATS, PDU, etc.)

QUALIFICATIONS: Education & Experience

• Associate’s degree or equivalent required
• 7+ Years experience in application support for Microsoft products
• 7+ Years experience in server support and maintenance, experience with Cisco and HP Server hardware a plus

Position Information

 Status: Exempt

 Salary Range: $88,000-$120,000, base per year, commensurate with education and experience

 Work Arrangement: Hybrid/Remote with the ability to be in office as needed

 Work Conditions: Ability to remain stationary for extended periods of time. Ability to operate a computer keyboard, mouse, power tools, and to handle other computer components. Ability to move moderately heavy objects weighing up to 50 pounds, such as computers and peripherals.

Benefits

 Medical, Dental, Vision, Life, Dependent Life, Disability, and Accidental Death & Dismemberment insurance. Flexible Spending Plan. Health Savings Account. Profit-Sharing and 401(k) Retirement benefits. Discretionary bonuses. Nine Paid Holidays per calendar year. 1 hour of paid vacation leave accrued for every 16 hours worked. 1 hours of paid sick leave accrued for every 30 hours worked. Paid parental leave. Fertility coverage assistance. Adoption and surrogacy financial assistance. Bereavement, jury duty, military leave. Employee Assistance Program. Back-Up Care. Domestic Partner Benefits. Commuting Benefits. Technology Allowance. Tuition Reimbursement. Employee Referral Program. Some of the foregoing benefits include Employer/Employee cost sharing.

 Additional Information

 Any offer of employment is contingent upon the successful completion of a background check.

 About the Firm

 Kutak Rock was formed in 1965 with a commitment to exceptional client service delivered with a collaborative, team-focused approach. Our founding charter commits the firm to “allow and encourage each individual within it to be a full person,” and we strive to offer an exceptional professional environment, intellectually challenging and engaging work in multiple disciplines, competitive compensation and benefits, opportunities for training and career development. We are a leading national law firm with locations in 19 cities united by our common commitment to our core values of client service; integrity and fairness; innovation; and inclusiveness and diversity.

 We are dedicated to the maintenance of a respectful, collegial, communicative, and equal opportunity workplace that encourages and rewards

innovation and entrepreneurship. We measure our success not just on the basis of our revenues or our profits, but by the satisfaction we deliver for our clients and the health, engagement and loyalty of our people.