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At the Tualatin Hills Park & Recreation District, we take pride in delivering exceptional service and fostering a positive work environment. We’re seeking a motivated and responsible Shift Lead to join the Athletic Center team and assist in guiding daily operations during their assigned shift.

As a Shift Lead, you will be responsible for registering patrons for classes, answering questions on the phone and from walk-ins, performing general clerical tasks, maintaining building facilities, ensuring patron security, and overseeing the Center during evening and weekend hours, often working in the facility unaccompanied. You’ll be the go-to person for team support, problem-solving, and operational excellence. This position will also have a basic understanding of applicable software and computer operations, specifically Office 365 platforms (including Word, Excel, Teams, and Outlook), and the ability to learn a proprietary patron registration software. 

 

Schedule:

The schedule for this position will vary; may be scheduled 14-29 hours per week. Possible schedule listed below:

Sunday: 2:30-10:15 PM

Monday: 4:30-10:15 PM

Friday: 4:30-10:15 PM

Saturday: 2:30-10:15 PM


THRPD offers a 3% pay incentive for staff who utilize their bilingual or multilingual skills at work. Employees also receive free drop-in access to all THPRD recreation facilities for their household.

Job Classification Status:
THPRD is hiring for multiple positions, hours may vary and are based on program need. 

  • Part-time variable (PT) employees work an average of less than 20 hours per week and may work less than 1,560 hours on an annual basis. 
  • Part-time benefits (PTB) eligible employees work an average of 20 hours per week but, less than 30 hours, on a year-round basis and are eligible to enroll in a benefits package. 

To learn more about the part-time classifications THPRD offers, see Part-Time Classifications (Download PDF reader). 

 

Essential Job Functions

Key components of the job include (but are not limited to):

  • Independently open, close, and work the front desk.
  • Greet the public, provide information and assistance regarding schedules, program descriptions, and other general district information over the phone and in person.
  • Create a positive experience for customers through professional and courteous behavior.
  • Answer the telephone and direct calls to the appropriate personnel, while also taking accurate messages.
  • Provide general clerical support, including generating reports, assisting the public with program enrollment by signing participants up for classes and programs, processing payments, and performing related registration procedures.
  • Assisting with the daily cleaning and sanitization of the office area, equipment, and program supplies to maintain the health and safety of all participants and staff, as needed.
  • Ensure compliance with company policies, safety standards, and quality controls.
  • Support training and development of new employees.
  • Report shift performance and any incidents to the center supervisor.

 

Qualifications:

Any combination of experience and training that would provide the required knowledge and ability to perform the duties as outlined is qualifying. A typical way to obtain the knowledge and abilities would be as follows:

Experience:

  • One-year general clerical experience, including public contact, and exposure to recreational programming

AND

Training:

  • Equivalent to the completion of the twelfth grade.


To review the full job description, please click here.

THPRD is committed to the full inclusion of all qualified individuals. As part of this commitment, THPRD will ensure that people experiencing disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at hr@thprd.org.  

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