Student Assistant

Student Assistant

Hardin Library for the Health Sciences

Department: Reference & Circulation/Public Services

# of Hours/Week: 10-12

Contact: Library Administrative Assistant IV – Mark Onken

Students will undergo training for this position.

Definition of position: Hardin Library is a center for information, may it be a textbook, a course reserve, or questions about the 24-hour study, hours, and more.  Student Assistants are prepared to be friendly, helpful, and knowledgeable about library resources.

• Open/Close the Library 
• Versed in “Alma”/library system to check out and return materials including books and electronic materials.
• Attend to circulations desk (3rd floor & 1st floor) including answering patron questions, providing guidance, greeting patrons, aware of who is in the library.
• Shelf materials
• Work on projects including excel spreadsheets

Required Qualifications:

• Friendly, willingness to learn, enthusiasm for position
• Ability to problem solve, find solutions, and guide patrons
• Clear Communication with Supervisor and co-workers

Expectations: 

• Timeliness
• Thorough
• Attention to detail
• Focus on tasks as assigned
• Ask questions (as many as it takes to learn)

·        Must be a current student at The University of Iowa

·        Must be available to work weekend shifts.

·        Must be available to work a minimum of 6 hours per week, and 2 shifts when school is in session - specifically, 5:00 - 9:10pm, Mondays and Wednesdays.

·        Must be available to work either during Fall Interim period, Winter Interim period, or Spring Interim period.

DESIRABLE QUALIFICATIONS

·        Good communication skills

·        Reliable attendance history

·        Previous customer service experience, especially in a library

·        Familiarity with Excel and the Microsoft suite of products

BENEFITS OF WORKING AT THE LIBRARY                                                                                      

·        Customer service experience

·        Set Schedule for the semester

·        Starting pay, $11 per hour, bi-weekly pay checks (opportunities for raises and promotion!)

·        Undergraduate and Graduate Library Student Employee Scholarships (after 2 semesters of employment)

WEEKLY WORK GUIDELINES || MINIMUMS, MAXIMUMS & REQUIREMENTS:

Maximum 20 hours per week during the academic year,

Maximum 40 hours per week during summer and academic breaks,

Minimum 6 hours over 2-shifts/2-days per week