Insurance Account Representative

Insurance Account Representative

Date posted: August 27, 2026

Pay: $50,000.00 to $55,000.00

About us

Zimmer Insurance Group was established in 1898. Today we serve all of Nebraska from our main office in Lincoln, NE. We are an independent insurance agency specializing in Auto, Home, Life, Health and Business insurance. Our goal is to assist you with all your insurance needs and provide the level of service your neighbors, family and friends have come to expect from us since 1898. We are built on the principles of providing superior customer service and quality insurance solutions for our customers. As an independent agent, we work with select insurance companies that have proven their performance over the years.

Base Pay + Commission + Benefits

• 401 (k)
• Health Insurance
• Dental Insurance
• Paid time off

Position Summary: The Account Representative performs all of the service needs of clients, specific service responsibilities, and marketing activities. 

Essential Job Functions 
• Prequalifies and analyzes prospects coverage needs. Recommends coverages and prepares rating quotes and proposals to sell new accounts.
• Actively solicits increase in coverage or rounding out accounts through sales to clients and every service contact.
• Recommends excess and surplus coverages, as needed, to meet client insurance needs. 
• Educates clients as to coverage limitation and documents on the system.
• Completes applications for insurance and has insured sign them. Submits to eligible and appropriate carriers and follows up to ensure timely receipt of policies or quotations.
• Actively seeks referrals from current client base to solicit for new business prospects; follows up to generate new business using prospect data base and system.
• Actively refers clients to other department for solicitation of new business.
 

Retention
• At each service contact, reviews current client coverages and recommends changes in coverage and in markets, as needed to ensure high-quality coverage.
• Processes renewals and remarkets, as needed.
• Assists clients with making coverage changes and completes all service requests for clients.
• Informs clients of policy changes, exclusions of coverage and insurance coverage needs. Explains coverages and exclusions to clients. 
• Handles direct billed “walk-in” payments. Verifies coverage status processes, as appropriate. 
• Prepares summaries of insurance, schedules and proposals, using computerized system.
• Assists clients in submitting first reports of claims. 
• Maintains orderly electronic files and information, following agency standards.
• Verifies accuracy and coverage adequacy of policies. Requests changes to correct errors and follows up.
• Surveys insured’s’ loss exposures and recommends coverage at every service opportunity.
• Verifies accuracy of all direct bill cancellation notices and takes proper action.
• Implements agency credit and collection policy regarding agency billed clients.
 

Personal and Organizational Development
• Sets priorities and manages workflow to ensure efficient, timely, and accurate processing of transactions and other responsibilities.
• Keeps informed of industry information, new product information, coverages, and technology to continuously improve knowledge and stay current.
• Maintains and updates technical manuals and understands its use to perform technical tasks and expedite customer service requests.
• Performs other miscellaneous duties as assigned by agency management.
 

Preferred Talents 
• Strong communication skills both written and oral. 
• Contribute to a team. 
• Ability to operate a computer and basic computer software (Microsoft office suite).
 

Qualifications 
• Active State Property Casualty License
• Full knowledge of insurance products and usages.
• Knowledge of insurance rating and underwriting procedures.
 

To apply, please submit your resume and cover letter detailing your relevant experience.