Family Support Internship
INTERNSHIP SUMMARY:
Put your energy and passion to use and become part of a local non-profit organization!
KidsPoint Child Care programs (managed by Waypoint) serve over 500 children daily through two Learning Center & Preschools, eleven before/after school sites, and multiple Summer Day Camps. Providing a warm, welcoming environment to children ages 6 weeks through 12 years-old, KidsPoint instills a love of learning through exploration-driven skill development.
Under the direction of the Family Support Specialist, the Family Support Intern is responsible for assisting the Child Care team with various tasks, with a particular focus on families receiving financial assistance who work with the Family Support Specialist.
TIME COMMITMENT:
Part-time with flexible hours between 8:00 a.m. to 5:00 p.m. Semester commitments are preferred, but can be adjusted to fit your schedule.
PRINICIPAL DUTIES AND RESPONSIBILITIES:
· Administrative
o Filing and data entry
o Processing of assistance renewals
o Research available community resources for clients
· Direct client support
o Shadow/facilitate home visits
o Provide timely follow-up calls/reminders for clients as necessary
· Customer Satisfaction
o Help with analysis of parent satisfaction survey and other data collection
o Support in development of new ways to train staff and increase parent satisfaction
· Classroom Support
o Assist in classrooms when additional help is needed
o Observe activities in various classrooms
REQUIRED SKILLS:
· Excellent communication
· Innovation and creativity
· Ability to work independently while managing multiple tasks
· Proficiency with Microsoft Office tools, Excel in particular
· Experience with children and administration work is preferred, but not required
WHAT YOU WILL GAIN:
· Direct experience working with children and families utilizing child care programs
· Knowledge of both nonprofit and business best practices
Contact Brittany Appleton, Event & Volunteer Manager at 319.731.6118 or bappleton@waypointservices.org with additional questions.