Alight Campus - Client Specialist Intern
Client Specialist Intern
As the leading provider of benefits administration and cloud-based HR and financial solutions, we enhance work and life through our service, technology and data. Our colleagues across 14 global centers deliver an unrivaled consumer experience for our clients and their people. We are Alight. Reimagining how people and organizations thrive.
Our story starts with a simple universal truth: Every business is a people business. Our people are our greatest assets at Alight Solutions because People Matter! We strive for Excellence Every Day by collaborating with our clients and colleagues. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! We want you to join our company with 25 years of industry experience. Be Real with Alight and help us re-imagine how people and organizations thrive.
Interns make an impact at Alight!
Never be bored as you tackle relevant projects.
Spend your summer working with a diverse team and global team.
Participate in networking opportunities with senior leadership.
Inspire others around you with new ideas and fresh perspective.
Realize your potential in a company that serves nearly 50% of the fortune 500.
Excellence every day is our standard to our clients and our commitment to you.
Alight’s Early Career Development Internship Program, Inspire
The Inspire Internship is a part of our early career development programs. Interns in this program actively participate in a blended 10-week summer program, across offices throughout the US. This program is a blend of formal education, experiential learning, and mentorship and networking. Helping you to succeed is our top priority. People matter.
As a Client Specialist Intern, a typical day might include the following:
· Collaborates with the client to resolve issues or requests they may have
· Completes daily responsibilities working with third-party providers, other Alight Colleagues, and client contacts to ensure seamless process delivery for our clients’ employees
· Manages ongoing client work by utilizing standard project management principles
· Supports service level agreements and adherence to performance metrics by ensuring timely and quality delivery of work
· Supports quality assurance efforts of ongoing processes
· Properly researches and documents system defects
· Provides creative solutions to continuously improve and optimize client delivery
· Manages own work and communicates status to team
This may be the job for you if:
· You have the ability to learn and apply new skills
· You have strong attention to detail and execution
- You communicate effectively, both orally and in writing
- You have excellent analytical, critical thinking and problem solving skills; must be able to identify problems and solutions
· You are able to handle multiple tasks and work under tight deadlines
· You have the ability to navigate and learn multiple systems
You might also have:
- Strong interpersonal skills and ability to work effectively independently as well as in a team environment
- Strong computer skills including: Microsoft Office Suite, specifically Excel spreadsheets, word processing, PowerPoint, e-mail and internet tools
Education:
Pursuing a Bachelor’s degree
Applicants for this role must graduate between December 2019 – June 2020 and have a GPA of 3.0 or above.
Interns in the program can expect to participate in the activities outlined, below.
Formal education:
· Role-based and business skills trainings
· Weekly leader connects with Business Leaders, Ignite Colleagues, and Ignite Alumni
Experiential learning:
· Hands-on impact projects, followed by end-of-internship presentations
· Coaching and feedback provided throughout the program
Mentorship and networking:
· Mentors are aligned to each intern
· Planned social outings
Apply now:
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.
Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.
Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer