Media Operations Specialist

The Media Operations Specialist (MOS) is part of the Media Operations team at Scale Marketing and is responsible for the day-to-day management of client media campaign reconciliation and reporting. This role will have a critical hand in the management of media campaign fulfillment and make-good processes to ensure Scale client media success.  The MOS will require daily interaction with internal Account Managers, and Data and Analytics team as well as external media partners to ensure consistent and accurate advertising campaigns.

The Media Operations Specialist’s responsibilities include:

·       Ownership of month-end invoice reconciliation for Radio and TV media buys for all clients including:

o  Data entry and cross check of purchased impressions against delivered media impressions

o  Communication with Account Managers on invoice discrepancies and detailed follow up regarding make-good plans if necessary

o  Interface with Scale Marketing Data and Analytics team to ensure client impression delivery information is updated each month

·       Monthly/weekly communication with media reps at Radio and TV stations to troubleshoot and to develop custom solutions for delivery problems if necessary

·       Management of monthly media delivery meetings with internal Scale Marketing leadership

·       Manage and traffic client media campaigns in STRATA including client order entry as assigned

·       Act as in-house STRATA expert providing training and assistance to other users in Client Services team as needed

·       Assist in confirming that new contracts are booked as ordered, station airchecks are catalogued

·       Special project work as assigned for key clients, annual planning, and more.

·       General office organization help as needed.

 

About the Ideal Candidate:

·       A bachelor’s degree from 4-year university

·       Team player who enjoys working in a collaborative, open environment

·       Highly motivated and full of initiative

·       Methodical, well-organized, and detail-oriented

·       Genuine curiosity with how things work; interest in problem solving

·       Strong communication skills

·       Strong proficiency with Microsoft Office; especially Excel and PowerPoint

·       Previous experience with STRATA or other media traffic or planning software a plus 

·       Quick learner with a high tolerance for change and uncertainty

·       Ability to handle multiple projects and to juggle priorities in a fast-paced, ever changing environment

·       A sense of humor and good listening skills