Test Publishing Quality Assurance Coordinator
The Quality Assurance Coordinator is responsible to provide professional quality assurance services effectively and efficiently by conducting quality assurance and verification to client exam files, identifying and communicating defects, and making effort for a continual improvement of the QA process. This 18 month term of project position is located in Bloomington, MN.
Working closely with the test publishers and Pearson VUE’s clients, the Quality Assurance Coordinator performs various tasks to maintain a high standard of quality assurance service for all Pearson VUE clients’ exams and software releases.
Quality Assurance Verification
- Review client exams for consistency with source files
- Document and escalate deviations in client exams with source files
- Run a full end-to-end quality check of an exam with Pearson VUE’s proprietary software (test driver, delivery manager, and registration manager)
- Document systems and processes
- Update and edit test cases, test checklists and test scenarios
- Understand impact of errors on the team and the business
Continual Improvement
- Work with the test publishers to provide a high standard of quality for all exam and software releases
- Analyze and make recommendations to improve exam publishing and QA processes
Software and Technique Support
- Work with the test publishers to provide a high standard of quality for all exam and software releases
- Install and support Pearson VUE’s client software
- Support the Testing Services Lab area and equipment
- Troubleshoot system hardware or software problems