Wireless Product Manager - West Fargo
Midco has been blazing trails since 1931, bringing innovation to the world of telecommunications and delighting customers with exceptional service. Through ambition, imagination and a genuine commitment to each other, Midco proudly serves more than 385,000 residential and business customers in 342 communities in Kansas, Minnesota, North Dakota, South Dakota, and Wisconsin. We’re also dedicated to making our communities better places to live, work and play. Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:
- Free and discounted Midco services
- Tuition reimbursement
- Support of employee involvement in the communities we serve
- Employee referral program
- Wellness programs
Visit MidcoCareers.com to learn about employment opportunities and apply today.
This position may be located in Fargo, ND, Sioux Falls, SD or Minneapolis, MN.
JOB PURPOSE:
The Wireless Product Manager role is a leadership position responsible for multiple-million dollar revenue generation. The successful employee is one who a tolerance for ambiguity, lead cross-functional teams, and make the complicated seem simple.
KEY FUNCTIONS:
- Lead product development and go-to market strategies; including pricing, promotions, and customer messaging.
- Develop, implement and drive the wireless strategy across the organization and effectively partner with executive leadership and key business units.
- Actively research the fixed wireless space on an ongoing basis to understand trends and gather competitive intelligence on pricing and product set.
- Understand and represent the voice of the customer throughout the product lifecycle.
- Identify, report on, and assume accountability for the attainment of key performance indicators.
- Assist in the creation of financial forecast models.
- Partner with Marketing to create and maintain product literature, marketing materials, and sales collateral.
- Articulate technical concepts in ways that customers and team members can understand and reproduce.
- Work with Legal regarding contract language, terms and conditions, and service order terms.
- Remain current on changes in technology and share information with team members.
- Be a strong leader and foster team work.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:
- Communicate effectively and professionally in all forms of communication with internal and external customers.
- Function as an effective team member while supporting the efforts and strategies, initiatives and projects of other departments.
- Support the mission, vision, and values of Midco.
- Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality in all areas of responsibility.
- Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
- Possess strong problem-solving, critical-thinking and decision-making skills while using good judgment.
- Multi-task without loss of efficiency or composure.
- Maintain a positive work atmosphere by acting and communicating in a manner that develops positive relationships with team members, customer and leadership.
- Adhere to and actively follow Midco policies and procedures.
- Perform other duties as assigned.
- Maintain regular attendance as required for position.