Customer Service & Sales Associate
Resilience Inc is looking for enthusiastic and driven individuals to join our Customer Service and Sales Representative team! Here at Resilience Inc, we have a commitment to guaranteeing our team internal advancement opportunities based on integrity, merit, and ability to teach and develop others. We develop leaders for our organization and client because growth is the name of our game!
Resilience Inc works with large name-brand companies to help personalize their sales consultations and expand their market reach. We do this by being the face to their name, not a voice on a phone. At Resilience Inc, not only do we enjoy engaging with our clients face-to-face, we actually prefer it. We believe that creating a relationship with a potential customer is better done with a smile and a handshake.
Responsibilities of our CSR and Sales Team include:
- Deliver daily sales presentations
- Understand sales, market, and customer trends
- Acquire new customers and provide customer service to current customers
- Lead daily sales meeting and train newer sales representatives
- Oversee a team of 2-15 team members
- Assist in interviews, on-boarding, and basic human resources
In a candidate, we look for a positive mindset, a will-to-win/solution-focused attitude, strong work ethic, and genuine desire to grow into leadership level roles in the company. We want candidates who posses a student mentality, an ability to adapt to change, and uphold strong integrity in their work.
- 2 years of experience in a customer service related field (hospitality, customer service)
- 2 years of college (4-year bachelor’s degree is preferred)
- Impeccable work ethic
- Ability to adapt to change
- Integrity
- Willingness to learn
At Resilience Inc, we don’t just place people into jobs; we offer them long-term career opportunities. Our opportunities are to grow and develop internally based on variables like performance, attitude, and reliability over the traditional tenure and seniority.