Solution Architect
Solutions Architects are a part of the Centre of Excellence. Solutions Architects are not a typical consultant – you will be responsible for making our most strategic customers successful. This team solves real world problems, using brand new technology which bundles indexing, key value access, nickel, N1QL and full text search.
**As this role requires you to travel 50% of the time, we welcome applicants residing anywhere in the USA**
Responsibilities:
- You will lead short / medium term engagements at the client location focusing on getting the product up and running, conducting architecture and use case reviews, sizing & tuning the product, whilst also recommending deployment topologies.
- Help our customers succeed by solving their challenging technical problems, all the way from design through to production operations. This means working on hands-on customer issues, and escalating problems as needed
- Assist with all phases of product implementations, starting with installation, architecture design and review, deployment topology planning, tuning and providing best practices
- Contribute to internal technical projects, which can include software development, benchmarking, troubleshooting
- Work closely with the sales team and presales team on technical escalations and help grow opportunities in existing accounts
- Assist with customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution
- Work with all technical levels from managers, to architects and developers and explain the product server technology and architecture
- Be the technical product expert for customers and stay up-to-date on the NoSQL competitive landscape
- Identify and write internal and external technical collateral, like typical deployment architectures or best practices
Preferred Qualifications
- At least 5+ years experience in consulting for enterprise back-end software, ideally database technologies
- 3+ years experience with traditional RDBMS including schema modeling, performance tuning and configuration
- Strong background Application design and development, Systems administration, Database administration, Data architecture and design, Performance tuning and benchmarking
- Experience engaging with developers and programming experience in at least two of Java/.NET/C/C++/Node.js
- Hands-on administration and troubleshooting experience with x86 operating systems (Linux, Windows, Mac OS), networking and storage architectures
- Familiarity with NoSQL databases or other distributed high-performance systems
Minimum Qualifications
- BS in Computer Science or Engineering in software and/or a technologically relevant field plus 12 years of experience
- Strong diagnostic/ troubleshooting process, with significant experience troubleshooting real, end-to-end technical issues
- Excellent communication and presentation skills with an ability to present technical solutions concisely from small to large audience
- Ability to travel at least 50% of the time is required.
Benefits
- A competitive salary
- A quarterly bonus scheme
- Healthcare, Life Insurance and 401k