Implementation Analyst

Riskonnect’s Implementation Services team is seeking an Analyst to implement and support solutions for our clients. If you are a self-motivated individual committed to providing excellent service to clients and you thrive in a challenging, fast-paced work environment this could be the right role for you.

·        Provide client support and platform expertise during implementations.

·        Analyze, document, and map client business requirements.

·        Manage client expectations and resolve issues.

·        Configure system to house data and build in workflows to automate processes per client specifications.

·        Bachelor’s degree Management Information Systems, Risk Management, or related field

·        Demonstrated professionalism interacting with all levels of management

·        Excellent presentation, communication, and interpersonal skills

·        Ability to effectively prioritize and escalate customer issues

·        Detailed, organized, and results-oriented

·        Ability to multi-task and perform effectively under pressure

·        Analysis, troubleshooting, and problem solving expertise

·        Experience using Salesforce

Travel: 20%