Employee Relations Specialist
Join one of the World’s Most Admired Companies
OfficeTeam, a division of Robert Half, is the world’s leading specialized administrative staffing firm. To meet the growing demands of our clients for temporary and temporary to full-time administrative professionals, we are looking for a focused and results-oriented professional to join our team. You will work in a team environment with the responsibility of building and maintaining candidate relationships, managing compliance activities prior to placement and working to ensure all of our active and engaged talent is enjoying their experience at their assigned client.
If you have strong customer service, communication and problem-solving skills, and you are looking for an exciting new career within a fast paced, dynamic organization, please apply below.
Job Summary
As an Employee Relations Specialist, your responsibilities will include:
- Taking the lead in maintaining candidate communication and relationships with our actively working contractors.
- Setting expectations with candidates at the beginning of an assignment, with the overall goal being to ensure that each contractor is successful and satisfied in their employment.
- Connecting by phone or in person periodically to gather assignment updates and successes, to answer questions that arise while on assignment and to provide overall support.
- Supporting candidates in next level professional development – resume reviews, discussion on how to apply for opportunities with their existing client, as well as interview preparation.
- Providing coaching to candidates in areas in need of improvement, focusing on the impact and benefits to their personal success.
- Meeting one-on-one with candidates for monthly check-ins:
- Proactively request feedback from the client to share with our candidates
- Share feedback to client regarding candidates concerns/satisfaction
- Function as a representative of Robert Half while onsite at client companies, seeking out and building relationships on a proactive basis.
· Join representatives for onsite interviews, events and business meetings.
- Plan and hosts onsite events to promote Robert Half and increase employee morale.
- Help manage and share end of assignment details, leads, referrals and updates as they come available from our active talent to assist with redeployment of the candidate within the existing client if that is the candidates ultimate goal. Additionally, discuss other Robert Half job openings.
Qualifications:
- Customer Service and Administrative skills.
- Desire to work with applicants to ensure a positive experience.
· Willingness and ability to occasionally travel to and work onsite at client companies to provide candidate support.
- 1+ years’ of experience – non managerial.
- College/University degree preferred.
- Extra Curricular activities: e.g. University (student organizations, athletics etc).
- Working Knowledge of Office Administrative functions and software such as Microsoft office products.
Top Reasons to Work with OfficeTeam:
· EXCITING CAREER OPPORTUNITIES WITH THE INDUSTRY LEADER – For more than 70 years our history of success and strong client relationships have provided a level of stability few companies can match.
· PERFORMANCE = REWARD – We offer exceptional earning potential and a competitive benefits package, including a base salary and monthly performance-based bonuses, paid time off, group health, life and disability insurance, and retirement savings plans.
· UPWARD MOBILITY – With more than 300 staffing locations worldwide, we provide excellent career advancement potential, both locally and beyond.
· TOOLS FOR SUCCESS – We provide world-class training, client relationship management tools and advanced technology to help you succeed.
· RESPECTED WORLDWIDE – Robert Half has appeared on Fortune® magazine’s list of “World's Most Admired Companies” since 1998, as well as numerous “Best Places to Work” lists around the world.
Watch this video to learn more about working at OfficeTeam, a Robert Half company.
You may submit your application materials online or call 1.877.912.6253 for additional ways to apply.
Robert Half International Inc. is an Equal Opportunity Employer. M/F/Disability/Veterans