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Outsourcing Delivery Analyst

Outsourcing Delivery Analyst Job Description


Department overview:
The Middle Office group takes on the unique clients and projects that do not fit in the core business offering of WSO Services. This group is responsible for loan trade settlement.

Position summary
The goal of a Middle Office Analyst is to oversee Trade Settlement client relationships. Provide excellent customer service and loan settlement services to our growing client base while adhering to strict deadlines and targets given. The position offers exposure to external industry entities such as portfolio managers, custodians, and agent banks.


Duties & accountabilities

Manage client portfolio(s)/Agency trades in our loan Trade Settlement outsourcing services
Communicate proactively and effectively with clients
Coordinate with trade counterparties to receive and review par and distressed trade documentation
Coordination with legal counsel and follow up, when needed, for distressed trades and participations
Coordinate trade closings among clients, counterparties, and agents
Review trade documentation, includes trade confirms, assignment agreements, and funding memos for discrepancies prior to settlement including using third party systems
Follow up on outstanding trades and keep current comments updated
Deliver closing packets to custodians and clients before stated deadlines
Report client metrics and trends on a monthly basis


Business competencies


BA or BS in Accounting or Finance
Knowledge of par and distressed loans and the documentation
Knowledge of trade fee calculations
Ability to read and interpret credit agreements
Experience with daily loan transactions
Exposure to ClearPar/TSI/Markit WSO systems a plus



Personal competencies

Excellent attention to detail
Strong work ethic
Takes initiative and ownership of job responsibilities
Must be able to perform job duties accurately and timely
Must adhere to deadlines and targets given
Strong customer service skills

Strong verbal and written communications skills

Prepare various reports and metrics needed by internal management or special client requests
Teamwork
Must be able to work well with others in a team environment

Assist other WSO groups during quarter-end or other high-volume periods


Company overview

IHS Markit harnesses deep sources of information, analytics and expertise to forge solutions for the industries and markets that drive global economies. Our company partners with clients in business, finance and government to provide the unrivalled insights and perspectives that lead to well-informed, confident decisions. We call this The New Intelligence.
IHS Markit serves more than 50,000 key customers in more than 140 countries, including 80 percent of the Fortune Global 500. We help decision makers apply higher-level thinking to daily tasks and strategic issues across a host of industries and disciplines including energy, finance, automotive, engineering, technology, maritime and trade, aerospace and defense, chemical, and economics and country risk. 
Headquartered in London, IHS Markit (Nasdaq: INFO) is committed to sustainable, profitable growth.