Activities Coordinator
Activities Coordinator
EF International Language Campuses
(a division of Education First)
San Francisco, CA
SUMMARY:
Do you like to have fun? And make sure other people are having fun too?
Are you competitive and enjoy reaching – and exceeding – challenging goals?
Do your friends describe you as the “life of the party?”
If yes, you may be the ideal Activities Coordinator at EF International Language Campuses – San Francisco. We are seeking a driven, energetic super star to oversee all aspects of our daily activities programming for 400+ international students. Your mission will be to create an EF community spirit within the school while achieving high levels of profitability and customer satisfaction. Please only apply to this position if you are fun, charismatic and extremely reliable.
REQUIREMENTS:
- U.S. work authorization and fluent written and oral English skills
- BA and minimum two years work experience preferably in hospitality/tourism
- Sales, marketing and customer service experience also highly preferred
- Local knowledge of Bay Area culture and attractions a big plus
- Unlimited levels of energy and enthusiasm
- A sparkling personality, grit and sense of humor
- Presence – strong public speaking abilities and comfortable leading large groups (100+)
- Results-oriented with a positive, nothing-is-impossible attitude
- Outstanding verbal and written communication skills
- Flexibility – this is not a typical 9-5 and will require regular evening/weekend work
- Robust organization, time management and planning skills with strong attention to detail
- Confidence/Poise – cool under pressure, willing/able to take charge in an emergency, think and react quickly to daily surprises and thrive in a fast-paced, ever-changing environment
- Strong relationship-building and networking skills along with empathy for others – you connect with a range of personalities, cultures, ages and individuals with limited English skills
- Bonus points for special talents: especially singing and dancing
THE ROLE:
- Plan and execute a range of daily activities appealing to several different interests and demographics within our school
- Develop and publish activity calendars at least 3-6 months in advance
- Constantly promote and market activities to ensure high attendance rates and strong sales
- Drive high levels of customer satisfaction with a focus on maximizing return rates and NPS
- Emcee new student intakes every Monday including a walking tour of Fisherman’s Wharf
- Organize large school-wide events and parties along with regular WOW moments
- Arrange day trips/overnight excursions including hotels, buses, itineraries and staffing
- Recruit, train and supervise activity leaders to ensure all activities are well-staffed
- Network with local businesses to negotiate discounts and perks for EF staff and students
- Collaborate with central sales and marketing teams to launch loyalty/branding campaigns
- Manage social media accounts including daily monitoring/response to customer reviews
- Own department budget and daily reconciliation of cash register/credit card transactions
- Organize school storage rooms, gadget inventories and retail sales
- Participate in emergency phone/on-call duties on rotating basis
- Additional school-wide initiatives and events as assigned
Interested candidates are invited to apply by submitting a resume, cover letter and your most creative costume party idea. Learn more about us at www.ef.com/careers