PROGRAM MANAGER, NEIGHBORHOOD 360° FELLOWS PROGRAM
The Neighborhood Development Division is seeking a Program Manager for the Neighborhood 360° (N360°) Fellows Program on the Capacity Building Team, reporting to the Senior Program Manager of N360° Fellows Program. The Program Manager will assist with managing NDD’s N360° Fellows Program, supporting the cohort-based program and the ten N360° Fellows that are recruited and placed each year. N360° Fellows are full-time community-based development professionals, community organizers, or planners who are hired and paid by SBS and placed within CBDOs for nine months to help them complete commercial revitalization projects and connect local stakeholders to SBS and City resources. We aim to build a pipeline of talent and a network of leaders prepared with commercial revitalization expertise and place management experience within New York City neighborhoods.
In addition, NDD has prioritized capacity building for neighborhood-based community and economic development organizations by offering nonprofit management training workshops, one-on-one technical assistance, leadership development, and other skills building opportunities. The Senior Program Manager will also be responsible for assisting with the implementation of selected Capacity Building programs.
Responsibilities:
The Program Manager will:
- • Manage the day-to-day operation of the N360° Fellows Program, including managing annual recruitment efforts for ten host site organizations and ten fellows, developing and implementing monthly curriculum and professional development trainings for fellows, and managing all related program administration, scheduling, and coordination;
- • Lead communications efforts around the N360° Fellows program including website updates, development of social media content, and newsletter items;
- • Assist the Senior Program Manager with the on-going supervision of the fellows and their project outcomes including maintaining regular communication with Fellows and Host Sites to ensure successful project completion;
- • Provide support to the N360° Fellows Alumni network including coordinating alumni events, mentoring, communication via online networks, and on-going professional development support;
- • Develop and deliver public presentations, briefings, and other written / verbal materials to strategically communicate key program objectives, findings, and recommendations to NDD and SBS senior staff, and other external stakeholders;
- • Develop, refine and analyze program goals, metrics, and outcomes;
- • Support additional Capacity Building portfolio programs as needed through program development, vendor management, program implementation and evaluation;
- • Serve as a responsive and insightful representative of SBS at BID Board of Directors meetings and public events;
- • Other tasks as assigned.
The Department of Small Business Services and the City of New York is an equal opportunity employer. Auxiliary aids and services are available upon request to individuals with disabilities.
Preferred Skills:
- • Exceptional program management skills with experience in local economic development, urban planning, program management, non-profit management, community organizing, and/or grant administration,
- • Demonstrated experience in program design, development, implementation, and/or management;
- • Superior communications and relationship building skills;
- • Demonstrated interest and/or experience in developing or managing cohort-based programs and initiatives
- • Knowledge of New York City government, community-based organizations and economic and community development issues.
- • A desire to be a thought partner and a problem-solver
- • Ability to thrive in a fast-paced environment and complete tasks in a proactive and timely manner.
- • Proficiency in Microsoft Office applications, including Excel and PowerPoint, and Adobe Creative Suite; familiarity with additional program management software a plus;
- • Bi-lingual/foreign language skills a plus;
- • A master’s degree from an accredited graduate school and two years of full-time professional experience in one or more of the following fields: urban planning, economic development, non-profit management, public administration, business administration, public policy, place management, or community organizing.
Qualifications:
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above
How to Apply:
To apply for this position, please email your resume and cover letter including the following subject line: Program Manager, N360 Fellows, Neighborhood Development to: careers@sbs.nyc.gov
Internal candidates please email your resume and cover letter including the following subject line: Program Manager, N360 Fellows, Neighborhood Development to: HRHELP2@sbs.nyc.gov
ALSO:
City Employees: Apply through Employee Self Service (ESS) at www.nyc.gov/ess search for Job ID: 397557
All Other Applicants: Go to www.nyc.gov/careers search by agency Small Business Services and search for Job ID: 397557
Salary: $50,000 - $60,000
NOTE: Only those candidates under consideration will be contacted.
NYC residency is required within 90 days of appointment
If you do not have access to email, mail your cover letter & resume to:
NYC Department of Small Business Services
Human Resources Unit
110 William Street New York, New York 10038