Intensive Case Management Intern
SCOPE OF INTERN WORK:
The Health Access Intern will assist the Intensive Case Management (ICM) Caseworker in managing the medical and health outreach programs of the IRC in Sacramento. Interns will gain experience networking with healthcare providers, managing databases, and working with multi-cultural individuals with special medical needs.
RESPONSIBILITIES:
- Coordinate and track the medical appointments, transportation and interpreter needs for assigned clients, utilizing interdepartmental and system-wide databases
- Assist clients with transportation for medical appointments as necessary
- Advocate for clients' needs when accompanying them to medical appointments
- Work independently on an assigned project related to refugee health
- Assist with projects and administrative duties as assigned by Case Workers.
LEARNING OBJECTIVES: Interns will gain experience networking with community service providers, managing databases, and communicating with people of diverse cultural backgrounds.
REQUIREMENTS:
- Pursuing degree in health sciences, social work or possessing equivalent experience
- Ability to maintain confidentiality regarding client information
- Ability to speak Dari, Farsi, or Arabic highly desired
- Strong knowledge of database management and design; MS Outlook, Access, Excel and Word
- Strong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgrounds
- Strong organization skills and attention to detail
- Must have driver’s license, personal vehicle, auto insurance, and clean driving record
This position reports to the ICM Caseworker.
- This is an unpaid internship.
- Work related driving is eligible for reimbursement at the IRS Charitable Rate.
- Internships are available for current college students starting in their second year, graduate students, and graduates less than 2 years post-graduation. Course credit is available if the student coordinates with their university and confirms the appropriate paperwork with the Volunteer Coordinator.
COMMITMENT:
Hours per week: 15-30 hours per week, during IRC's regular business hours of 9 am-5 pm, M - F
Duration: 4-6 months, or 240 hours
IRC is committed to working with student schedules. As such, we are flexible with accommodating time off for midterms and school holidays, and altering time availability with changing class schedules.