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Sales Development Representative

Overview


This position plays a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. The mission for the Sales Development Representative (SDR) is to make the first connection with prospective clients. The SDR will focus on territory and pipeline development and will act as the ‘hunter’. The SDR will generate new business opportunities by following proven processes to prospect into accounts. You’ll learn how to identify and research lists of companies to target, and how to develop email and telephone campaigns to generate new business opportunities.  
The typical profile of a successful SDR includes natural talents for Achievement, Competition, Focus, and Relationship Building, among other strengths. The SDR also needs to be strongly self-motivated, goal-oriented and methodical. This is an ideal opportunity for a business savvy ‘hunter’ who is a high achiever and enjoys talking to customers in order to learn their business and their needs.

Position Responsibilities


  • Inbound lead qualification
  • Daily integration with SFDC and Outreach to ensure all prospects are properly managed
  • Manage, run and suggest improvements for all Non-Appointment City Outreach sequences
  • Research, communicate and qualify all prospects converting them to the next stage of the sales funnel
  • Achieve monthly lead quota through proactive outbound phone calls, emails and other tactics
  • Efficiently move qualified inbound leads through the sales funnel
  • Constantly create and tweak approach to inbound and outbound lead processes in order to affect business outcomes
  • Perform analytics from various platforms (Outreach, SFDC, Klipfolio, etc.) to see where the teams could improve
  • Find ways to collect, centralize, synthesize and distribute information
  • Report on which team members needing attention or specific coaching
  • Appointment-setting activities for field team as necessary
  • Develop and maintain adequate sales, marketing, product and technical knowledge to perform job function.

Professional Qualifications


Education

B.S., B.A., or equivalent in sales, marketing, sciences, or related field.

Experience

  • 2+ years of minimum lead generation experience using the phone, email, and social media platforms
  • Dynamic telephone presence
  • Basic experience with various operating systems (Windows, Macintosh), Microsoft Word, Excel and Power Point, SalesForce, SharePoint.