CERTIFIED MEDICAL ASSISTANT

·        Greets and escorts patients and family to exam room in a professional and courteous manner.

·        Prepares patient for examination/visit.

·        Obtains and thoroughly documents patient vital signs and reason for visit.

·        Prepares patient chart for provider. Reviews current medications, allergies, treatments, height, weight, problem list and additional criteria as requested by provider.

·        Reviews and documents patient history (immunization, screenings, etc.).

·        Instructs patient in collection of samples and preparation for test(s).

·        Assists provider with patient examinations and procedures.

·        Assists with the preparation of equipment/instruments. 

·        Assists with patient education.

·        Screens and documents patient calls determining the urgency of the problem; consults with provider regarding treatment and advises patient accordingly. 

·        Documents chart including returned phone calls, missed appointments or other clinical issues with initials, date and time.

·        Takes messages and assists providers with return telephone calls.

·        Calls in/prepares prescriptions per provider orders.

·        Retrieves records and files/imports patient test results. Notifies patient of test results per provider direction thoroughly documenting patient outreach in a timely manner.

·        Performs all required QCs (test and equipment).

·        Performs related work as requested.

·        Preloads pertinent patient history in EMR.

·        Performs tests as instructed (i.e., EKG, lab, vision, hearing, PFT, non-stress).

·        Performs dressing applications and changes. 

·        Removes sutures.

·        Administers injections and immunizations per provider orders (and MA protocol). 

·        Performs venipuncture per provider orders.

·        Prepares, cleans and stocks exam rooms. 

·        Schedules patient appointments.

·        Assists in scheduling patient tests. 

·        Prepares or performs pre-certifications and prior-authorizations.

·        Orders and maintains medical supplies.

·        Orders and maintains vaccine inventory.

·        Screens walk-in patients, consulting with provider regarding treatment.

·        Assists front office as needed.

·        Completes general filing/scanning/importing. 

·        Maintains medication and general supply closets.

·        Assists with managed care processing.

·        Processes disability/workers compensation forms per provider orders.

·        Coordinates and completes paperwork/forms as directed related to referral, health/school/sports, immunizations, excused from/return to work/school, child care and medication administration. Charts completion as required. 

·        Maintains a neat and orderly work environment.

·        Demonstrates the ability to organize and prioritize work to expedite patient care.

·        Completes all assigned/required training within defined timelines.

·        Performs duties per scheduled hours arriving/leaving on time and completing assigned responsibilities.

·        Demonstrates flexibility in assisting with support/coverage within the practice network.

·        Accesses PHI on a need-to-know basis and safeguards all PHI following HIPAA guidelines, policies and legal requirements.

·        Maintains current knowledge and adheres to all organization policies and procedures, practice/site protocols and safety and infection control policy and procedures.

·        Demonstrates a commitment to maintain competency in those activities which contribute to ongoing professional development and those required by department/organization policy.