Summit Program-- L.L.Bean's Retail Management Training Program
Overview:
At L.L.Bean, we’ve been a trusted source for quality apparel, reliable outdoor equipment and expert advice for over 100 years. Our employees love what they do and share a passion for the outdoors – whether they’re working inside or playing outside. Come work in an environment where our values are demonstrated in every interaction with our customers.
We’re looking for college graduates who love the outdoors, thrive in a fast-paced workplace, and want to have a direct impact in growing our business and bringing our brand to life.
Our 14-week Summit Program gives you the leadership experience and technical skills you need to become a Retail Manager at L.L.Bean. You’ll begin your journey as an entry level manager-in-training, coached and mentored by our incredible store leaders, as you learn how to develop and lead team members, create inspiring brand presentations, manage store operations, make strategic decisions, influence business performance, and much more.
Training will take place in one of our 40+ US Retail store locations. Upon successful completion of the program, you’ll be placed into one of our stores as a Retail Manager, where you’ll continue on an accelerated path toward future leadership roles within L.L.Bean – you must have the ability to relocate to any of our markets upon program completion.
Responsibilities:
- Demonstrate leadership that promotes L.L.Bean’s core values, brand, culture and mission
- Execute inspiring brand presentations through visual and marketing efforts
- Develop employee talent through feedback, coaching, training, and engagement
- Foster a supportive work environment and lead a service and selling culture
- Demonstrate problem solving and critical thinking skills in a fast-paced and dynamic retail environment through action planning and execution to meet service and sales goals
- Deliver legendary world-class customer service
- Follow store Standard Operating Procedures to create a seamless shopping experience
- Open and close store
- Lead and execute compliance with Loss Prevention policies and procedures
Health and Safety Requirement: Ensure compliance with the L.L.Bean comprehensive Health and Safety program by knowing and following all safety guidelines, policies, procedures and expectations. Take immediate and appropriate action to rectify any unsafe conditions. Ensure compliance of front line employees with comprehensive Health and Safety program.
Qualifications:
- Must have a four-year degree with a minimum cumulative GPA of 3.0
- Must have permanent authorization to work in the United States
- Passion for the outdoors and L.L.Bean’s core activities
- Some previous customer service experience required (retail, restaurant, hospitality, etc.)
- Desire to work in a fast-paced, service-oriented environment
- Proven leadership skills with the ability to develop and motivate employees
- Capability to build strong partnerships and to work collaboratively to achieve goals
- Strong business acumen with the ability to achieve sales and service goals
- Ability to maintain a high level of enthusiasm, motivation and a positive attitude
- Established time management and organization skills
- Demonstrated interpersonal, written and verbal communication skills
- Ability to work a flexible schedule including nights, weekends and holidays
- Ability to live in training store market during the 14 week training program, and upon successful completion of the program potentially relocate to any of our US store markets for management placement.
This position is set to begin in June of 2020.
Much has changed since our start in 1912, but the important things remain the same. The values that the company's founder, L.L. Bean (Leon Leonwood Bean) was raised to believe in were simple and deeply ingrained. Nature is something to be revered. Family ties are a priority. Being neighborly is a matter of course. And "do unto others" is not just a saying but a way of life. When L.L. launched his company, he believed so strongly in the Golden Rule that he made it the foundation of his business.
Over the past few years L.L.Bean has received numerous accolades including being named #1 on Forbes 2016 Best Employers List, thanks to the corporate culture and unique benefits we offer our employees:
- An excellent total compensation package
- Enhanced 401K retirement package
- Health care, including domestic partner and family coverage, across medical, dental, and vision
- Flexible spending accounts for health and dependent care
- Life insurance, including domestic partner and dependent coverage
- Outdoor experience days in addition to paid vacation and personal time
- Generous discounts on L.L.Bean merchandise and Outdoor Discovery School adventures
- Employee Referral Award Program
- Employee Store
- Equipment loan program from the Employee Use Room
- Access to pro deal program discounts
- Tuition reimbursement
- Access to L.L.Bean cabins and tent sites at Rangeley Lake for personal use
We recognize the importance of diversity in creating a better world and a stronger organization. L.L.Bean is an equal opportunity employer.