Ambulatory Client Training Specialist - Practice Management
As a MEDITECH trainer, your facilitation allows financial professionals to utilize our enterprise health record effectively. You are the first point of contact to expose users to this cost saving tool. As a member of our Client Services & Implementation team, your job would involve:
- Leading training and installation of our enterprise health records system
- Acting as the primary contact for clients throughout the implementation process
- Assisting in the implementation of Billing Software including Scheduling/Registration/Billing software at customer site
- Multi-tasking and communicating with staff members across multiple MEDITECH applications
- Providing customer service and troubleshooting application software issues
- Participating in Billing installations including assessment visit, dictionary training, applications training and live visits (majority at customer sites)
- Working on a team with programmers to resolve any technical issues
- Working on group projects, interacting with development staff, and mentoring co-workers
- Processing requests for system enhancements or modifications to our evolving software
- Designing and maintaining application documentation
- Updating and maintaining an online project tracking system
- Travel 60-75% of the time anywhere within the United States and Canada to conduct new customer training