Summer Logistics Supervisor
Mild to Wild Rafting and Jeep Tour Outfitter is seeking quality students currently attaining a degree in the field of Logistics, Supply Chain Management, Business Systems and other relevant fields. This opportunity offers comprehensive experience operating an outfitting business and outdoor recreation through observations, shadowing, organizing and performing tasks within and outside the office. As a supervisor, you are a vital part of the Mild to Wild Team! You will not just be someone who supervises the work of other, but also for running a smooth day to day operation; this includes coaching, resolving issues and serving as a link between guides/drivers/employees and management.
Mild to Wild Rafting & Jeep Tours have been the Southwest’s adventure and whitewater experts for over 25 years. Started by Molly & Alex Mickel, Mild to Wild has grown from a small booth in downtown Durango, to running trips all over Arizona, Utah, & Colorado. With the addition of Adventure Bound USA in 2018, Mild to Wild Rafting & Jeep Tours expanded to open an office in Moab, UT and run multi-day trips on legendary river sections such as Gates of Lodore, Yampa, Desolation Canyon, & Cataract Canyon. Mild to Wild is thrilled to carry on the nearly 70 year legacy of Adventure Bound River Expeditions. Our mission is to enrich our guests life with an escape in the outdoors creating a deeper connection with nature, family, and new friends.
Highlights of the internship:
- Gain experience in creating schedules for daily operations.
- Ensure guides and drivers show up for tours and assist them in daily needs.
- Oversee that all trips are departing and being picked up in a timely manner.
- Work directly with management and headboatmen to ensure that the logistical needs of all current and projected trips are met.
- Organize workflow and ensure that employees understand their roles and delegate tasks to employees.
- Monitor employee productivity and provide constructive feedback and coaching.
- Resolve problems that arise during daily operations.
- Ensure adherence to legal and company policies and procedures while at Mild to Wild and on the river.
- Prepare and submit an end of day report to management.
Ideal applicants possess:
- A deep understanding of controlling costs. This involves developing policies and procedures, systems, processes, and metrics to make sure that costs are under control.
- Knowledge of Internal Controls and Compliance. This means that the design, development and testing of the operational effectiveness of each control is the responsibility of you and your team.
- A drive to understanding corporate knowledge. What is the company’s culture? How is the company organized? How quickly are decisions made?
- Drive to constantly look for ways to improve efficiency. Applicant should always be looking for ways to improve through process efficiencies and automation.
- Inherently driven by analytics and metrics. The results of a well-developed metrics program indicates how well your company’s business processes are working and where improvements were successfully implemented. Metrics also reflect problem areas and should have the analytics to drill down to find the solution.
Requirements:
- Adaptable to an ever changing environment and keeping calm in stressful situations.
- Must be accommodating to changes and with being on call even on days off.
- Skills to quickly learn our reservation system, Arctic.
- Keep up with their work communication outlets throughout the week (includes Slack, Email, etc).
- Possess the following skills: Precise and clear communication, active listening, ability to motivate and inspire, a defined and consistent leadership style, can manage change well, emotional intelligence and the ability to build and maintain a strong team.