Paid Summer Student Mediator (Paid, Summer Opportunity for Undergraduate Students)
Division of Regional Affairs
Utica Regional Office
Paid Summer Student Mediator (Paid, Summer Opportunity for Undergraduate Students)
Reference No. UTC_PUGS_SUM_2020
The application deadline is April 17, 2020
The New York State Office of the Attorney General’s (OAG) Utica Regional Office is seeking an undergraduate student for a paid summer opportunity. The Utica Regional Office represents the State, its agencies and officers in a wide range of state court litigation, including claims, writs, Article 78s, and mental hygiene cases. Candidates should have excellent verbal and written communication skills. They should not be afraid to ask questions when seeking directions or guidance on cases and must be able to receive instruction and constructive feedback well. Candidates should be dependable, prompt and have a team/customer–focused approach to providing support and completing assignments. Finally, candidates who are available to begin working during the spring semester and continue into the summer are preferred.
Duties would include, but not limited to the following:
- Maintaining consumer complaint database and performing searches for repeat complaints on businesses;
- Identifying, processing, reviewing and responding to consumer complaints, as well as working on mediation when appropriate;
- Answering the main phone line, transferring calls and taking messages;
- Managing files/records, including scanning, copying, sorting and data entry;
- Filing documents at the county clerk’s office and the county and supreme courts;
- Supporting monthly public outreach/education events;
- Ensuring sufficient inventory of public information pamphlets/brochures;
- Providing staffing OAG information table at various community events such as the NYS Fair;
- Conducting research and generating reports; and
- Attending training sessions (possibly) in the Syracuse or Albany office.
Position Details
- Undergraduates in their first year should wait to submit their applications until after they have received their first semester grades.
- The OAG’s summer program will officially run from June 1 – July 24, 2020. The student hired for this position will work 30 hours/week for the 8 weeks of the program.
- The selected candidate will be hired as a student assistant at the hourly rate of $13.86 for undergraduate students.
- Applications will be accepted online and positions will be filled on a rolling basis.
- Applicants must be available to meet in person or by video conference for interviews.
- Applicants must be eligible to be employed in the U.S.
- To be eligible, applicants must be full-time undergraduate students in good academic standing as defined by their schools.
- Applicants are encouraged to learn more about the OAG prior to submitting their applications by visiting the Divisions and Bureaus and Media sections of the OAG website.
Candidates from diverse backgrounds are encouraged to apply.
The OAG is an equal opportunity employer and is committed to workplace diversity.
How to Apply
The following section provides detailed information about the application process and application requirements. Please review the complete list of instructions prior to preparing and submitting your application materials online.
Applications for this opportunity are being received online. To apply, please click on the link:
Applications are submitted separately for each bureau/regional office, and an applicant’s candidacy for each application is determined separately by each bureau/regional office.
The application deadline is April 17, 2020, but please note that positions will be filled on a rolling basis.
The following documents are required for each application that is submitted: (Click on the document name to learn more)
- Please address to Legal Recruitment.
- If applying to multiple bureaus/regional offices, we recommend that you submit the same cover letter for each application, ranking those bureaus/regional offices in order of your preference.
- Indicate in your cover letter whether there are any deadlines related to your candidacy.
List of three (3) references.
- Only submit professional (i.e., supervisor or professor) references.
- Indicate your professional relationship to each reference.
- Include contact information and email addresses for each reference.
- An unofficial transcript is acceptable.
- Undergraduates in their first year should wait to submit their application until after they have received their first semester grades.
- Submit any piece of writing that demonstrates your ability to communicate and analyze information in a clear and concise manner, as well as your grammatical skills.
Failure to submit a complete application will delay the consideration of your candidacy.
Please allow at least three (3) business weeks for your application to be processed and reviewed by the hiring bureau/regional office. After three (3) weeks, to request a status update, please click here.
If you have questions about a position with the OAG, the application process or need assistance with submitting your application, please contact Legal Recruitment at recruitment@ag.ny.gov.