Customer Success Intern (Summer 2020)
Are you passionate about Internet Security and Informatics? Do you want to work where the people are as committed and as passionate as you are? As a Customer Support Intern with CrowdStrike you will work directly with our technical support team to develop and prototype automated ways to better understand and run the business - informatics. At CrowdStrike, you will be working with people who “wrote the book” on hacking and internet security. To be successful in this role, you must be a motivated self-starter, be committed to ongoing self-education, possess strong project and analytical capacity and have excellent technical problem solving skills.
Responsibilities:
- Work with VP and staff to document and quantify current processes.
- Develop and execute project plans to rapidly prototype processes and tools.
- Write up findings & lessons learned.
- Teach team members how to use & apply new tools and processes
- Participate in technical communications within the team to share best practices and learn about new technologies and complimentary storage applications.
- Work with members of other teams (IT, Sales, Operations, Finance) to ensure linkages.
Qualifications:
- Pursuing Bachelor’s Degree or equivalent in business, informatics or computer science
- Technical aptitude, preferably on Mac’s and MS Office
- Familiarity with Excel and Tableau
- Excellent communication skills, written and verbal
- Proven problem-solving skills
- Collaborative attitude
- Experience with Python Programming
Preferred Qualifications:
- Active, full-time student pursuing Bachelor’s Degree .
- Great team player – collaboration skills
- Willingness / ability to learn new tools and processes
- Light scripting skills