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Public Information - Digital Support Unit Internship

The internship in the Digital Support Unit, Digital & Promotion Branch of News and Media Division (NMD), Department of Global Communications, is for a minimum of three (3) months, with an opportunity for extension to a maximum of six (6) months, depending on the needs of the department and availability of the intern. The Digital Support Unit is responsible for the design, development, maintenance and overall support of several United Nations public websites managed by DGC.
The internship is unpaid and full-time.
Interns work five days per week (35 hours) under the supervision of a staff member in the department or office to which they are assigned.



Responsibilities


The intern will work in a team-oriented environment to support the functions of the Unit. He/She will participate in various web-based projects including the development of new websites and the archiving of existing ones as required, and will be responsible for one or more of the following duties:
- Conducting research on the web, compiling and analyzing data on thematic issues and web technologies, and adapting content for the web.
- Assisting with technical and content related maintenance of existing websites in HTML, CSS or on the WordPress and/or Drupal platforms.
- Drafting, formatting, editing and posting website content, including graphics, photos and videos as required.
- Editing images and videos for use on the web.
- Assisting with the flattening and archiving of CMS based websites.
- Using multimedia communications and IT/web-related tools such as Adobe Creative Suite, web development programming and scripting languages, such as PHP, HTML5, CSS3, digital editing tools and social media platforms such as Facebook, Twitter, Instagram and Weibo.


Competencies


Communication:

- Speaks and writes clearly and effectively
- Listens to others, correctly interprets messages from others and responds appropriately
- Asks questions to clarify, and exhibits interest in having two-way communication
- Tailors language, tone, style and format to match the audience
- Demonstrates openness in sharing information and keeping people informed

Teamwork:

- Works collaboratively with colleagues to achieve organizational goals
- Solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others
- Places team agenda before personal agenda
- Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position
- Shares credit for team accomplishments and accepts joint responsibility for team shortcomings

Client Orientation:

- Considers all those to whom services are provided to be "clients " and seeks to see things from clients' point of view
- Establishes and maintains productive partnerships with clients by gaining their trust and respect
- Identifies clients' needs and matches them to appropriate solutions
- Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems
- Keeps clients informed of progress or setbacks in projects
- Meets timeline for delivery of products or services to client


Education


To qualify for an internship with the United Nations New York Headquarters Internship Programme, the following conditions must be met:

1. Applicants must:

(a) be enrolled in a graduate school programme (second university degree or equivalent, or higher); or
(b) be enrolled in the final academic year of a first university degree programme (minimum Bachelor's level or equivalent); or
(c) have graduated with a university degree (as defined in (a) or (b) above) and, if selected, must commence the internship within a one year period of graduation.

2. Be computer literate in standard word processing and spreadsheets software applications such as Microsoft Word and Excel or similar.

Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and

Have a demonstrated ability to interact successfully with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.


Work Experience


Applicants are not required to have professional work experience for participation in the programme. However, a field of study that is closely related to the type of internship that you are applying for is desirable.


Languages


English or French are the working languages of the United Nations. For the internship advertised, fluency in English is required and knowledge of another official language of the United Nations (Arabic, Chinese, French, Russian and Spanish) is desirable.


Assessment

Potential candidates will be contacted by hiring manager directly for further consideration.