Life Sciences Project Manager, Bilingual (Mandarin and English)
We are looking for a Bilingual (Mandarin and English) Project Manager to manage customer projects to ensure deliverable fall within the applicable scope. The successful candidate should have solid scientific background, excellent
communication skills, strong problem solving ability, and good business sense. He or she will need to work directly with external clients, coordinate with internal departments, fit with collaborative and competitive culture in GenScript.
Requirements
- Proficient in Mandarin speaking and writing
- Take detailed ordering briefs and clarify specific requirements of each project
- Develop project plans within his/her expertise to be shared with clients as well as other members
- Investigate on any complaints or unsatisfactory products/services and work with production team to meet
- clients’ expectations.
- Delegate project tasks based on lab members’ individual strengths, skill sets and experience levels
- Track project performance, specifically to analyze the successful completion of short- and long-term
- goals
- Update project progress to clients based on project agreement or milestone
- Provide scientific explanation to unexpected results, and suggest reasonable solutions.
- Create and maintain comprehensive project documentation
- Participate in customer visit and scientific events
- Work collaboratively with commercial team and production team to ensure customer satisfaction
- Complete other work assignments from project leader and production department leader according to
- service standards
- Other relevant duties assigned by management