Operations Supervisor Trainee- Alabama Division
A Day in the Life of an Operations Supervisor
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Starting your journey here at NS means you will be provided with leadership and railroad operations training to launch your career in the fast-paced, exciting career in operations management. As an Operations Supervisor, you will learn railroad operations in preparation to supervise conductors and locomotive engineers at a rail terminal or a road territory. To ensure you are set up for success, our Operations Supervisors must complete a conductor certification course to receive hands-on experience and exposure to our operations environment.
The railroad is an around the clock business, so prepare to work unconventional hours in varying weather conditions. In this “boots on the ground” position, expect to spend time in rail towers, dispatch centers, and even riding trains. As an Operations Supervisor, you will be an integral part of moving freight safely and efficiently to our customers, which is our number one priority and the key to success at Norfolk Southern.
What makes a successful Operations Supervisor?
- Leadership abilities
- Problem-solving and decision-making skills
- Ability to communicate effectively and build relationships
- Motivated, self-starter
- Forward-thinking
- Flexibility in a dynamic work environment
- Commitment to leading a safe operation
What to Expect in the Work Environment
The nature of our industry requires a supervisor to be on the job nights, weekends, holidays, and on-call. Supervisors will perform their duties both indoors and outdoors. During your 8 month training program, expect at least 25% travel. For promotional opportunity, candidates must be willing to relocate to other areas within the division.
Education / Experience
- Bachelor’s/Master’s degree
- Preferred Degrees: All majors considered
- In lieu of a degree: 4 years of leadership experience from industries such as military, manufacturing, transportation and logistics
Projected Career Path
Operations Supervisor - Road/Terminal Supervisor - Sr. Road/Terminal Supervisor - Road/Terminal Manager/Road Manager Engineers - Sr. Road/Terminal Manager/Sr. Road Manager Engineers