Police Aide

Class Summary

The Police Aide drives alone in a police car and responds to Police dispatch-based calls for service, conducts investigations, and writes reports for a variety of calls not requiring Police Officer presence including, but not limited to, motor vehicle collisions and criminal incidents. When necessary, Police Aides also work with Police Officers and City employees investigating various crimes and other activity. When there are no calls to handle, Police Aides are responsible for generating self-initiated activity.

Distinguishing Characteristics

•This classification has no supervisory responsibilities.

•See 'Essential Functions' for list of possible duties.

Minimum Qualifications

Education and Experience

•Must be at least 18 years of age and have a high school diploma or General Educational Development (GED) equivalent.

Licensing, Certifications and Other Requirements •Must possess and maintain a valid, unrestricted Arizona driver's license with no major citations within the past 39 months prior to the start date.

Other pertinent licenses and/or certifications may be required of some positions depending on division/department/services assignment.

Knowledge, Skills and Abilities

Knowledge of:

All Assignments: •The geography of the City and building addresses.

•Principles and practices of safe motor vehicle operation and maintenance.

•Traffic laws, ordinances, and rules involved in motor vehicle operation.

•Criminal Codes, City Ordinances, and definitions.

•Microsoft Office products and other relevant technologies.

•Working knowledge of pawn policies and procedures and provide detectives with support with impounds and search warrants. (Investigative Services Assignment)

•Crime prevention approaches, models, theories and their implementation. (District Police Aide Assignment)

Ability to:

All Assignments: •Fluently read, write, speak, and comprehend English.

•Communicate with the public by phone or in person in a one-to-one setting.

•Appropriately handle situations involving disgruntled, hostile, or impaired persons until assistance can arrive.

•Achieve a shared commitment to quality customer service in everyday work and to continuous learning and improvement.

•Effectively, professionally, and courteously communicate with diverse groups of people, both verbally and in writing, often under stressful circumstances.

•Tactfully handle situations with citizens while demonstrating mutual respect for people at all levels.

•Comprehend and make inferences from written material.

•Distinguish criminal from civil matters using State statutes and City ordinances.

•Produce detailed, accurate, and grammatically correct written reports.

•Learn job related tasks and skills through oral and written instruction and on the job training.

•Learn and appropriately apply Arizona criminal statutes and traffic laws, City ordinances, and Police Department policies and procedures.

•Exercise independent judgment, recognize, and appropriately react to emergency and hazardous situations.

•Effectively coordinate and handle several tasks simultaneously while maintaining personal safety and scene awareness.

•Maintain the confidentiality of sensitive information.

•Wear a uniform and associated equipment while on duty.

•Testify in court.

•Make mathematical calculations and draw logical conclusions.

•Listen, communicate, and work effectively with a diverse group of people.

•Proficiently perform computerized word processing, comprehension, summarizing, and writing/editing.

•Work both individually and as an effective part of a team.

•Establish and maintain effective working relationships with City staff and the general public.

•Complete required OSHA/safety training.

•Ability to use numerous investigative databases including License Plate Readers, Pawn, local and shared Records Management Systems, criminal history and subpoena generators. (Investigative Services Assignment)

•Comprehend, interpret, analyze and make inferences from written reports, crime data and oral communications. (District PA Assignment)

•Provide thorough and thoughtful analysis. (District PA Assignment)

•Be flexible, innovative, committed to quality service and embrace the philosophy of Community Based Policing. (District PA Assignment)

•Make oral presentations to various public groups, management and staff. (District PA Assignment)

•Performs other duties as assigned.

Essential Functions

Performs duties and responsibilities commensurate with assigned functional area within a department(s) which may include, but are not limited to, any combination of the following:

All Assignments:

•Interviews victims, witnesses, and reporting parties to obtain information necessary to conduct a complete and thorough investigation and compile a written police report.

•Analyzes details of cases and produces accurate and detailed reports of crimes including, but not limited to: burglaries, auto thefts, fraud, forgery, identity thefts, threats, assaults, abuse, violations of court orders, harassment, shoplifts, thefts, criminal damage, missing persons, and runaways.

•After compiling all of the necessary information for the assigned police report, enters the detailed information into a computerized report writing program.

•Conducts area searches on foot or in a vehicle.

•Investigates and reports both injury and non-injury motor vehicle collisions, issues accident related traffic citations, coordinates accident scenes, measures distances, makes calculations, draws diagrams, and testifies in court.

•Identifies illegally parked vehicles and properly completes written warnings or citations.

•Self-initiates pro-active activity when not assigned to other calls for service.

•Creates accurate and detailed property inventories.

•Answers questions to a variety of inquiries over the phone and in person, to provide information on policies, procedures, ordinances, laws and resolve questions or problems related to area of assignment.

•Research and respond to citizen requests in person or by phone in accordance with city and/or department policies and regulations.

•Effectively, professionally, and courteously communicate with diverse groups of people, both verbally and in writing, often under stressful circumstances.

•Tactfully handle situations with citizens while demonstrating mutual respect for people at all levels.

•Directs traffic in any type of weather condition.

•Visually identifies roadway hazards and determines a safe action to remove them, including disabled vehicles.

•Transports documents, property, and vehicles.

•Perform administrative duties as assigned and/or defined by the supervisor and/or Field Operations Order 200.

Photo Enforcement Assignment: •Compare photos of drivers to MVD photos.

•Issue computer generated citations for speed and red light violations.

•Prepare cases and attend court. Testify in court.

•Prepare criminal and suspension packets for officer follow-up.

•Check images and information received from Photo Enforcement Vendor for completeness and correctness prior to issuance.

•Create and maintain scripts for court, to achieve uniformity no matter who testifies in court.

•Create and maintain court schedules and calendars.

•Work closely with court personnel.

•Maintain criminal cases/files and attend court on those criminal cases.

Investigative Services Assignment: •Assisting in various section priorities including the in-custody county run, access and use of telephone toll call analysis.

•Coordinate and assist with the management of the NIBIN program.

•Perform eTRACE with ATF for impounded firearms.

•Liaison with property and evidence with respect to firearms and the NIBIN program.

Hearing Officer Assignment: •Handles a variety of administrative functions related to the towing of vehicles by the Department including, but not limited to: conducting administrative towing hearings, vehicle releases, acting as a cashier for the impound fee collection and initial investigation into criminal matters related to this process.

District Police Aide Assignment: •Make oral presentations to various public groups, management and staff.

•Develop prevention and problem solving strategies designed to address crime trends and patterns within assigned district.

•Proactively meet with civic groups, businesses, neighborhood organizations, and city departments to address topics related to crime prevention.

•Provide timely and accurate crime data/trends to the District Commander and prepare materials for presentation at crime trends meeting.

•Assist District Commander with special projects and programs.

Station Police Aide Assignment: •Maintain overall building security.

•Greet visitors, properly handle walk-in inquiries and complete walk-in department reports (DR's).

•Make notifications to appropriate personnel regarding court cancellations, early call-in times, sick or absentee employees, and other information obtained that may affect personnel.

Pre-Employment Requirements

•As part of the conditional job offer, candidates must successfully pass the medical examination prior to the start date.

•This is a safety-sensitive position that requires candidates to successfully pass a post-offer drug screen prior to start date.

•As part of the medical examination, candidates must successfully pass an Audiogram Test prior to start date.

•As part of the medical examination, candidates must successfully pass a Visual/Color Screening Test prior to start date.

 

Reporting Relationship

•This position within the Scottsdale Police Department reports to the Police Sergeant in the Public Safety Division.

Work Environment/Physical Demands

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position or that an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•Sit for extended periods of time while driving a motor vehicle maintaining constant vigilance to the surrounding area.

•Sit for extended period of time at computer.

•Move or drag up to 165 lbs. without assistance; carry up to 50 lbs. short distances without assistance.

•Stand for extended periods in the roadway, in all kinds of weather conditions, while moving hands and arms above shoulders and operating a whistle.

•Read and navigate using maps to find addresses for routine and urgent calls in a timely fashion.

•Utilize two-way radio and mobile data terminal to hear and respond to radio communications, voice instructions, and/or commands under a variety of working situations and background noise levels consistent with Scene investigation and/or traffic control.

•Measure distances and draws corresponding diagrams.

•Perceive the full range of the color spectrum.

•Apply first aid principles and practices.

•Bend, stoop, or pick up traffic cones and other objects; climb barriers while carrying objects.

•Visual and muscular dexterity to operate a marked police motor vehicle.

•Visual and muscular dexterity to operate a mobile computer within a marked police motor vehicle.

•Exposure to dirt, dust, pollen, inclement weather, temperature extremes, traffic hazards, unpleasant odors, hazardous materials, and firearms.

•Concentrate on and complete tasks in the presence of distractions in a timely manner.

•Some work is performed in a normal City office environment.

•Operate a variety of standard office equipment including: computer, telephone, calculator, copy and fax machines requiring continuous and repetitive arm, hand, and eye movement.

•Travel to/from meetings and various locations.

•Use appropriate Personal Protection Equipment (PPE) when needed/required.

•Work shift work and overtime.