Summer Internship: IT - Hennepin Justice Integration Program
The Hennepin County Justice Integration Program (HJIP) is seeking a student currently enrolled in an undergraduate or graduate program to participate in a part-time IT internship analyzing and refining support processes within public safety.
Location and hours:
This intern will work part-time (approximately 20 - 30 hours per week) from May 2020 through August 2020. This position is located at 701 4th Avenue South, Minneapolis, MN 55415.
About this internship:
This position is a limited duration, temporary, non-benefit earning internship.
In this internship, you will:
- Under supervision and with engagement from team, review support logs and recommend relevant content that should be brought over into a new ticketing system.
- Assist in drafting knowledge articles.
- Help draft knowledge articles.
- Manage the process of editing the documents and creating a library in a SharePoint site.
- Manage the tagging of content.
- Assist in the creation of online training videos for HJIP applications.
Need to have:
- Current enrollment in an associates, bachelor's, or master's degree program in management information systems (MIS), information assurance, technical communications, information technology, or a related field.
Nice to have:
- Strong communication skills, both verbal and written
- High level knowledge of IT infrastructure and platforms
- Working knowledge of Microsoft tools
- SharePoint experience is a plus
About the department:
The Hennepin County Justice Integration Program (HJIP) serves public safety agencies by aligning and sharing critical justice information at the city, county and state level. Employees of HJIP play an integral part in providing innovative solutions for public safety partners through the use of technology. HJIP seeks to put the right information in the hands of the right people at the right time and in the right place within the geographical setting of Hennepin County.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This position is internally classified as an Intern II.
Click here to view the job classification specification.
Note: You must attach a resume and cover letter with your application materials in order to be considered for this position.
Hennepin County values employee retention and engagement through a culture of individual development. If you are a current employee looking for an internship you are responsible for communicating and seeking approval from your supervisor/manager on an arrangement on schedule and workload prior to accepting the paid internship position. The compensation for the internship will be paid at the amount advertised in this posting.
Invitations to interview will be based upon an assessment of education and experience. Final candidates will be required to pass a background check post interview. Security training is also required.
If you have any questions, please contact:
Jessica Damm
Jessica.Damm@Hennepin.us