Dietary Supplements Sales Manager North America
The Sales Manager will identify new business opportunities with existing and new accounts, and grow the business by promoting our functional ingredient portfolio (consisting of caseinates, milk, and whey proteins) and our concept solutions for a good gut feeling, for good nights and natural immune support in the dietary supplement market and functional foods.
The Sales Manager is responsible for building a pipeline of sustainable customers and profitable growth in North America. To achieve this, the incumbent shall partner with colleagues in a variety of functions such as technical sales support, marketing, product management, and R&D to execute sales strategies and new value propositions while identifying and delivering on key customer needs for our ingredients and services.
Knowledge and Experience
- Advanced degree in Chemistry, Food Science, Nutrition Science, or a relative science
- Value-add ingredient sales to customers in the dietary supplement industry
- In-depth knowledge of the dietary supplements market and key players
- In-depth knowledge of Value-based Selling to B2B customers
- a progressive track record in building territory with Brand owners, private labels, and 3rd party manufacturing
Main Accountabilities
Sales Strategy for Own Domain
- Co-develop Market Segment strategy with key stakeholders and implement Sales strategy for FCI Americas
- Define targets to meet strategy in conjunction with key Corp stakeholders
Business Development
- Execute Biotis Strategy to establish a pipeline of sustainable & profitable customers
- Make recommendations on ways to innovate (product/service/business model)
Compliance/Compass/Speak-up
- Ensure contracting fulfills legal requirements
- Ensure full alignment to Compass, operate with integrity, and intervene and speak up when necessary
Continuous Improvement
- Improve and embed the way of working around the commercial processes (forecasting, opportunity management, contracting, blue sheeting, ACE & value-based selling)
Relationship Management
- Ensure and improve the best customer experience (visits, solutions) and partner with key stakeholders
- Align with relevant stakeholders, Product launches, KPIs, and ACE/VBS protocols are aligned in the region and delivering results.
Fact Based
- Steer on financial parameters (i.e. volumes, forecasting, GP)
- Drive implementation and improvement of digital tools to support commercial processes (SCORE)
Developed customer network in North America Market
Account planning and management with demonstrated ability to close and execute account plans
Excellent interpersonal communication skills