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Professional Services Representative (1679)

Job Description and Responsibilities

  • Act as liaison to Interactive Broker's top-tier clients, including financial advisers, premium retail customers, financial institutions and hedge funds, striving to provide solutions to inquiries while complying with all policies, practices and procedures.
  • Problem management with focus on wide scale service issues. Core competences include: handling trade-related issues, trade and margin analysis, account management and funding, product (cash market, equities and derivatives) and exchange knowledge (global), technical services, securities regulations.
  • Internal coordinator to various departments such as technical operations and programming, analyzing and escalating issues appropriately.

Qualifications

  • Education: Bachelor's degree in Finance, Economics, Business Administration or other related field, or equivalent work experience. The candidate must possess general market knowledge in futures, options, and the equities markets.
  • Experience: recently graduate to 3 years financial industry experience preferred with client services background.
  • Skills: Strong interpersonal and written communication skills. Must demonstrate excellent analytical and problem resolution skills.
  • Computer Skills:  Working knowledge of PC technologies, including Microsoft Word, Excel, Databases. Programming and/or UNIX experience a plus.
  • Registrations: IBG LLC will sponsor:  FINRA Series 7.