User Experience Developer
OPENING DATE: 05/27/20
CLOSING DATE: 06/09/20 11:59 PM Central Time
JOB TYPE: Full-time
LOCATION: Downtown Minneapolis, Minnesota
DEPARTMENT: Communication and Engagement Services
THE POSITION
The Digital Service team within Hennepin County's Communication and Engagement Services Department is seeking a User Experience (UX) Developer to develop and implement consistent, accessible user-centered design for Hennepin County's digital service platform, Hennepin.us. The UX developer must have a solid understanding of front-end programming fundamentals, be a strong advocate for consistently positive UX, be comfortable working on an Agile Scrum team, and capably partner with content strategy, design, research, development and service area colleagues.
Location and hours:
This position is located at the Hennepin County Government Center, 300 South 6th Street, Minneapolis, MN 55487. During the COVID-19 pandemic, training and work for this position will be done remotely. Work hours will be Monday through Friday, 8 a.m. - 4:30 p.m.
About the position type:
This is a full-time, benefit earning position. This position is eligible to receive an additional cash merit of up to $2051.88 that can be earned annually based on performance.
In this position, you will:
- Develop and support semantic front-end code for resident-facing digital interfaces. Focus on ensuring accessibility and creating experiences that are friendly to all users, functioning across all browsers, assistive technologies and search engines.
- Partner with designers, UX researchers and back-end developers to ensure the design vision and UX best practices translate to the final, usable product.
- Document and incorporate design patterns, accessibility standards and UX best practices into an enterprise digital design system to advance user-focused digital service maturity.
- Create user experience deliverables to facilitate iterative user research and usability testing.
- Provide technical support and fulfill development requests in the web content management system (Sitecore).
- Configure and customize user interfaces of resident-facing SaaS applications to support consistent, accessible digital experiences.
Need to have:
- One of the following:
- Bachelor's degree or higher in a technology field and one or more years of IT experience.
- Two-year college/vocational technical degree in a technology field and two or more years of IT experience.
- An approved IT certificate and two or more years of IT experience.
- Completion of five or more college/vocational technology courses and two or more years of IT experience.
- Completion of approved IT Hennepin County internship of 240 hours or more and two or more years of IT experience.
- Four years or more of IT experience.
Nice to have:
- Experience:
- Executing front-end web development (HTML, CSS, JavaScript, and responsive design).
- Working in Visual Studio, in web content management systems (such as Sitecore) and with ASP.NET MVC layouts.
- Creating UX deliverables and responding to iterative user research, including wireframes, prototypes, and user personas used to advocate for users of websites and applications.
- Partnering in an Agile Scrum team to advance consistent, accessible digital experiences focused on user needs.
- Knowledge of:
- UX design and development best practices, including the roles played by content strategy and information architecture.
- Web accessibility best practices, including meeting WCAG 2.1 and Section 508 standards.
- Emerging web technologies, deployment models and security considerations.
- Ability to:
- Clearly communicate and collaborate with multi-disciplinary teams focused on user-centered outcomes, including technical and non-technical colleagues.
- Actively participate in team discussions, make system-based solutions recommendations and advocate for consistently positive UX.
- Leverage creative problem solving when confronted with change and complexity.
About the department:
The Communication & Engagement Services department offers strategic services to help inform and empower county audiences through web and other digital communications, print, video and community engagement. Communication & Engagement Services staff help business partners define goals and effectively connect with the intended audience. The Digital Service team is responsible for delivering usable and accessible web experiences for residents.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.
Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at www.hennepin.us/employees.
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
This position is internally classified as an Information Technology (IT) Developer II.
Invitations to interview will be based upon an assessment of education and experience.
Final candidates will be required to complete a background check.