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Family Centered Services Specialist

In a career as a Family-Centered Services Specialist, you join a team that is changing the lives of youth and families every day. Drug and alcohol addiction, domestic abuse, adolescent defiance, and behavioral challenges are some of the issues that our team works to overcome as they strive to keep struggling families together. Your work here will not only be life-changing but lifesaving. The Family-Centered Services Specialist provides in-home intervention to children and their families utilizing skill-based, solution-focused models to help families adopt positive solutions to problems through the teaching of skills and behavioral techniques.

Responsibilities:
  • Provides case management support utilizing evidence-based interventions. 
  • Provides evidence-based interventions in accordance with implementation science and contractual responsibilities using a continuum of integrated policies, strategies, activities and services whose effectiveness have been proven or informed by research and evaluation. 
  • Meets competencies of evidence-based interventions in accordance with all model certification and credentialing requirements.
  • Acts as an advocate for children and families.
  • Develops and maintains effective working relationships with families and with community service resources, including medical professionals, public welfare personnel, lawyers, therapists, law enforcement staff, school officials, neighbors, and religious and youth organization representatives utilizing referral sources as necessary.
  • Provides screening and assessment to determine program eligibility and identifies areas to address in the service plan if applicable.
  • Provides training and support in the development and utilization of functional skills to families with problems and individuals associated with the families.
  • Assesses problems and provides care to youth and families; monitors individual and family progress in the attainment of predetermined goals providing regular review and update of service plans.
  • Maintains appropriate level of direct contact with families per program requirements, and remains available to families 24/7, for crisis intervention as needed.
  • Provides consumers, including school personnel and others working with children served by the program, training in the management of difficult behaviors.
  • Promotes family self-determination by assisting family in identifying and accessing community services and resources.
  • Educates families on the needs of good physical health, quality medical attention and preventive health care.
  • Assists families in building on their spiritual and religious beliefs or practices as a source of strength to reach their goals.
  • Promotes culture of professionalism through role modeling and respect.
  • Meets with families and children at various locations; utilizes own vehicle to travel to work destinations and to transport youth as authorized.
  • Prepares and submits reports and recommendations concerning caseload status, budget requests, changes in service plans, and any unusual incidents that occur in the operation of the program.
  • Reports any critical incidents involving family members or staff according to standard reporting guidelines.
  • Prepares proper documentation and service plans in a timely manner as defined by the program.
  • Implements feedback from supervisor.
  • Ensures job duties are performed in compliance with all contractual, regulatory, program, and accrediting body standards.
  • Notifies supervisor of change in professional status or standing that may affect job status or program compliance including driving record, driver's license suspension, vehicle insurance cancellation, and missed mandatory training.
  • Performs job responsibilities at a level of competency and effectiveness yielding positive outcomes for children and families ensuring children remain at home with their guardians when safe to do so.

Required Qualifications:
  • Bachelor's degree or Master’s degree from an accredited four-year college recognized by the Council for Higher Education Accreditation (CHEA); or Associate of Arts degree in Human Services or related field from an accredited college or university plus the equivalent of two years of full-time experience in human services or related field.  NOTE: Education and experience requirements may be higher based on Affiliate Site location, Local contracts, and Federal/State contract requirements.
  • 1 to 2 years of experience including working with children and families preferred; experience working with children and families in community-based programs or Boys Town Programs preferred.
  • Must possess a valid driver's license with a good driving record and pass an annual Motor Vehicle Registration (MVR) check. Must have the ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job. Must meet auto insurance requirements established by Boys Town policy and/or State and Local laws.
  • This position is available rotationally to provide crisis response and must be available to work non-traditional business hours including early mornings, nights, weekends, and holidays.

About Boys Town Iowa:
Since opening in 1989, Boys Town Iowa has focused on meeting the needs of youth and families through a variety of programs and services. We have continued to expand our services, and now serve more than 1,100 families and 2,200 children in Iowa each year. Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. Unique perks to Boys Town employees and their families include free visits to Boys Town physicians and free prescriptions under the Boys Town Medical Plan, tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

About Boys Town:
A National Historic Landmark since 1985, the Village of Boys Town is now the only National Historic Landmark District in Nebraska. At any given time, about 400 boys and girls live in the Village, receiving care and guidance for a wide range of behavioral, emotional and academic issues. When Father Edward J. Flanagan purchased the Overlook Farm in 1921, it became the new, permanent site of Boys Town. Over the decades that followed, schools, churches and homes were built, and tens of thousands of young lives were transformed.

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.