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Business Analyst

Root16
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Who we are
  • We are technologists
  • We are customer service reps
  • We are researchers
  • We are doers
  • We are problem solvers
  • We are thinkers

What we look for
  • Smart, honest and genuine people
  • People who take pride in their work
  • People willing to do what it takes
  • People who want to learn
  • People who laugh
  • People who do right by others

What we offer
  • A great environment without politics, micro-management or burdensome tools and processes
  • Empowerment to make your mark
  • Growth defined by experiences, not tenure or rank
  • Excellent benefits
  • Education and training programs
  • Casual dress
  • Industry leading PTO and holiday calendar
  • A flexible, smart, work environment

Responsibilities
  • Participate in discovery meetings with clients and prospects to understand their sales, marketing and customer service requirements
  • Participate steering committee meetings with the client and be the escalation point for client communications
  • Participate in the pre-sales process as needed for RFPs and SOWs
  • Configure/customize D365/PowerApps using web-based administration tools (form layout, workflow design, view creation, etc.)
  • Work with developers to define and create specifications for any custom code or data migration requirements
  • Create and manage project timelines to ensure on-time and on-budget delivery
  • Train end-users
  • Create knowledge transfer documentation

Requirements
  • Bachelor’s degree (Computer Science or Business Systems preferred) or related experience
  • 0-2 years of experience developing applications (Microsoft environment preferred, but not necessary)
  • Familiar with relational databases  
  • HTML/CSS/JavaScript experience is a plus
  • Self-starter and able to handle multiple tasks. projects and priorities
  • Enjoy working at an entrepreneurial company
  • Highly motivated and dependable
  • Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise business processes with technology skills
  • Excellent communication, leadership and client development skills
  • Microsoft certifications a plus, but not required