Agent Service Representative
Iowa Realty is seeking a highly-motivated individual to join our team as an Agent Services Representative at our Waukee Sales Office.
Who Are We?
HomeServices of Iowa is a full-service brokerage consisting of five company brands; Iowa Realty, Iowa Realty Commercial, Berkshire Hathaway HomeServices First Realty, Midland Title & Escrow, and Iowa Title Company. We have offices located throughout the Des Moines metro as well as the Cedar Rapids area. We employ over 150 employees and support over 800 agents. HomeServices of Iowa is a subsidiary of HomeServices of America, which is comprised of over 40 top real estate companies creating the largest, full-service real estate brokerage firm in the United States.
The Agent Services Representative will work closely with agents, brokers, and managers. This role contains aspects of marketing, transactional support, and office administration. The ideal candidate will be personable and engaging with guests and visitors to the office and over the phone.
Primary Duties and Responsibilities:
- Provide strong customer service by answering phones and greeting visitors in a friendly and inviting manner
- Receive, process and prepare paperwork related to real estate sales on behalf of agents and brokers
- Create brochures, flyers/postcards, marketing materials, and promotional pieces
- Maintain all company listings in the MLS system for completeness and accuracy
- Assist training new office personnel and new sales agents on office equipment and computer programs
- Manage the weekly tour lists and open house communication
- Provide passive marketing support for agents through the ReSource Center
- Distribute mail to agents, brokers, office staff and management
- Order office supplies as needed
- Provide Basic IT support for agents
Performance Requirements and Qualifications:
- Administrative, Clerical, or Customer Service Experience - Real Estate experience preferred
- Bachelor degree preferred but not required
- Marketing and Social Media Experience
- Strong organizational skills, accuracy/quality, detail-oriented.
- Strong interpersonal skills, a customer service focus and the ability to work as member in team-oriented environment.
- Strong Technology Aptitude
- Strong verbal and written communication skills.
Are you ready to join the fast paced, high energy real estate industry with Iowa Realty as an Agent Services Representative? Candidates with previous administrative experience in the real estate industry are strongly encouraged to apply. Iowa Realty offers a competitive benefits package including medical, dental, vision, 401k, paid time off and life insurance options. Apply today to join our team of experienced industry leaders!
Iowa Realty is an Equal Opportunity Employer.