Operations Specialist | Northern Light Health

JOB SUMMARY: Provide administrative support to the Transfer Center of Eastern Maine. Duties will include data management, compiling reports, assisting with phone triage and obtaining patient information from referring

MINIMUM EDUCATION REQUIRED: Associate degree in business or other related field; Medical Terminology 1 or college level A&P

PREFERED EXPERIENCE: Healthcare office or quality reporting

OTHER SKILLS REQUIRED:

· Excellent interpersonal skills are necessary.

· Must be able to hear and verbally communicate with the dispatcher, patients, family members, physicians, healthcare professionals, etc.

· Must be able to read, write and have legible handwriting.

· Detailed oriented.

· Ability to communicate in an effective and professional manner in person and by phone.

· Flexibility with work hours and activities in response to department needs.

· Must have working knowledge of Excel and the ability to learn additional computer program

PHYSICAL REQUIREMENTS: Sedentary work requiring good manual dexterity for keyboarding. Work requires a considerable amount of time on the telephone and repetitive motions of wrists, hands and fingers. Must have correctable vision to work with a computer

WORK ENVIRONMENT: Must be able to function effectively in a fast paced shared office environment