Bilingual (Chinese) Leasing Administration Assistant
Job Description
- Operate and manage customer service account in WeChat and other platforms; proactively communicate with potential customers to complete first round touch base; create WeChat group chat to connect customers with Leasing Consultants and track leasing process
- Complete information and data recording, sorting and inputing; supervise the data accuracy of potential and current tenants; maintain and update worksheets such as sales tracker
- Communicate with colleagues effectively with timely manner, draft and confirm lease contracts based on leasing cases, and send the final lease to tenants; sort and archive all documents including but not limit to contract, customer documentations and screening reports
- Respond emails from tenants and potential customers; answer phone calls, note issues, correspond issues in a professional manner and report them to different stakeholders to solve the problems
- Assist with administration works for Property Management department, such as coping keys, checkin & move-out process and inspection
- Coordinate meeting schedules, book meeting rooms and initiate meeting minutes and other reports
- Collect, sort and archive other internal documents and deal with all paperwork; manage office logistic, packages and supplies
- Support other tasks as assigned
Requirements:
- Bachelor degree or above is required; Major in Business Administration, Administration Management or Public Policy Administration is preferred
- 1 year or above administration and office operation or related experience
- Demonstrable competency with computers and office softwares (MS Word, MS Excel, etc.).
- Fundamental data collection, processing and analysis ability; have sensitivity of number and be Detail-OrientedÂ
- Be self-motivated and demonstrate proactive participation
- Excellent communication and written skills
- Show patience and advanced customer-oriented recognition