Ambulatory Pharmacy Technician; 0.9FTE; Day Shift

This role will be a combination of the Ambulatory Pharmacy Technician and the Discharge Specialist Pharmacy Technician, but primary area of responsibility will be in the Ambulatory Pharmacy Technician role.

The Ambulatory Pharmacy Technician supports the operation of the Outpatient Pharmacy by performing the technical aspects of filling prescriptions such as: collecting patient demographics and insurance information, inputting prescriptions into the computer system, ensuring accurate and efficient adjudication of online claims, counting/measuring and/or reconstituting drug products, compounding medications when needed and collecting payment. In addition to these filling activities, the technician performs clerical duties such as: answering phones, opening mail, initiating prior authorizations, and assisting in record-keeping including inventory control. The technician will also be responsible for maintaining high personal standards of customer service and satisfaction.

The Discharge Specialist Pharmacy Technician is a position in the Outpatient Pharmacy. The Discharge Specialist is responsible for facilitating and expediting the medication-related discharge process by supporting the functions of Inpatient Pharmacists, Discharge Pharmacist, and the Outpatient Pharmacy staff. The positions will be primarily responsible for proactively reviewing and verifying patients’ drug benefit information to ensure reimbursement requirements are met and help to assure seamless transitions in care. Additional responsibilities include, but are not limited to, proactively obtaining payment information for patients using Meriter Outpatient Pharmacy at discharge, processing test claims for discharge medications, and processing medication prior authorizations/requests. The Discharge Specialist will work with floor staff to identify patients who are unable to afford their medications and ensure they are enrolled in appropriate assistance programs, if available. The Discharge Specialist will also facilitate bedside delivery of prescriptions, assisting the Discharge Pharmacist with copay collection and physical delivery of the prescriptions. 

~High school diploma or equivalent

~1 year of work experience

~Graduation from pharmacy technician training program or enrollment in post-secondary educational degree program related to healthcare

~Certified Pharmacy Technician

~Previous experience with ScriptPro or other filling technology

~Experience with Epic’s Willow Ambulatory

~Experience with Willow Inventory

~1 year pharmacy technician or other healthcare related experience

EEO/M/F/D/V