Product Specialist, Quant
Refinitiv equips the financial community with access to an open platform that uncovers opportunity and catalyzes change. With a dynamic combination of data, insights, technology, and news from Reuters, our customers can access solutions for every challenge, including a breadth of applications, tools, and content—all supported by human expertise. At Refinitiv, we facilitate the connections that propel people and organizations to find new possibilities to move forward.
As a Product Specialist at Refinitiv, the world's leading source of intelligent information for businesses and professionals, you thoroughly understand our clients’ and prospective clients’ quantitative or quantamental requirements from data to workflow needs and can determine, articulate, construct, and demonstrate the best solution set for the customer and for your set of dedicated accounts. You are a platform and content expert who utilizes strong technical skills to build complex data calculations and workflows tailored to the customer’s requirements. Your strong communication skills enable you to convey the benefits, insights, functionality and usability of our solutions. Your deep product knowledge and analysis skills will lead to your significant contribution to growing our proposition internally and externally.
Responsibilities:
- Provide direct specialized customer service support to analysts, researchers, and quants at the world's largest and most prominent investment firms, banks and hedge funds
- Assist clients in understanding, extracting and correctly using Refinitiv and third party data from a centralized SQL or Oracle database for their back-testing models
- Troubleshoot, research, code scripts, and answer client inquiries on content and database functionality. Work with internal and external parties, including vendors, content specialists, developers and product managers, through to resolution.
- Build and foster relationships with existing clients through training, client meetings, implementation support, case management, and timely assistance in their financial research project and model development needs.
- Improve the customer experience by advocating for and testing new product features and promoting increased product usage into the client’s workflow.
- Meet with Sales and prospective customers, gather product and integration requirements, demonstrate various aspects of the platform, and assist in the onboarding of new business.
Requirements:
- Bachelor of Arts/Bachelor of Science from a top university in Engineering/Computer Science, Finance, or Mathematics
- Knowledge of and experience with, analytical tools and databases
- Demonstrate knowledge of databases and Microsoft SQL coding experience
- Experience with equity market and data content with good understanding of general financial markets
- Experience in quantitative analytics / equity research / equity or credit risk or financial modeling
- Familiarity with statistics and working knowledge with the econometrical packages like SPSS / Minitab / Stata / SAS / Matlab / R
- Ability to collaborate and communicate with technical and non-technical personnel via phone, face-to-face, and in writing
- Ability to give effective presentations and provide ad hoc answers
- Curious mindset with excellent problem solving skills
- Ability to travel (< 5%)
We care about benefits too.
We support our colleagues’ wellbeing with inclusive benefits. So that's support for physical, financial, mental and environmental health, paid time off to volunteer, consumer discounts & savings and so much more. All of which are tailored to your needs and may vary by location. For more details talk to your recruiter.
Our fast paced and supportive environment is only possible due to determined, autonomous problem solvers who love our high performance culture. And as a global business, Refinitiv relies on diversity of culture and thought to deliver on our goals. So we seek hardworking, qualified employees in all our operations around the world−regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Refinitiv is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
Refinitiv makes reasonable accommodations for applicants and employees with disabilities. If an accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us to request an accommodation. A full list of our office locations and contact information can be found at: Refinitiv Office Locations.
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