Associate Account Director
Collective Measures, formerly Nina Hale, is a performance digital marketing agency that drives revenue by connecting data to human behavior. The agency specializes in providing strategy + planning, paid search, paid social, display, social media, technical and content search engine optimization (SEO), content strategy, conversion optimization, traditional media, and marketing analytics. A nationally certified women-owned business (WBENC) and 100% employee-owned, the agency has been recognized as a 16-time Best Places to Work award recipient and has been named to Inc. 5000's Fastest Growing Companies for five consecutive years.
Collective Measures is currently seeking an Associate Account Director who will be responsible for developing and building client relationships, assisting with managing a growing team of account management professionals, and working to expand opportunities for client relationships. We are looking for a smart, high energy and motivated digital marketer to join our team.
KEY JOB DUTIES:
- Lead meetings related to client strategy, planning and timelines;
- Lead and manage assigned client relationships, overseeing client communication, timelines, deliverables and reporting;
- Lead or participate in client periodic planning, strategy and review meetings;
- Prepare existing client proposals and SOWs with minimal oversight or revision;
- Grow revenue by identifying and selling new business opportunities to existing clients;
- Effectively explain and differentiate between various media options with clients in order to meet client objectives;
- Track and manage client billing against project budget;
- Lead new business development and presentations, as appropriate, particularly as it pertains to assigned clients;
- Supervise junior team members, as assigned;
- Assist with internal team management, including interviewing, budget setting and tracking.
KEY REQUIREMENTS:
- Seven or more years of account management experience, with a strong preference for digital agency experience;
- Excellent verbal and written communication skills;
- Excellent time management skills and ability to make independent, sound judgments regarding work priorities and deadlines;
- Proficient knowledge of Google Analytics;
- Demonstrated judgment to make decisions and to escalate issues when appropriate;
- Demonstrated ability to lead a team and build collaborative internal team culture;
- Detailed knowledge of search engine optimization, social and paid media marketing, and measurement tools so as to be able to work with internal teams to complete projects;
- Ability to think strategically in order to identify, analyze and resolve complex business and client challenges, and to effectively communicate ideas internally and to clients.
Physical / Cognitive Requirements: (without accommodation or with reasonable accommodation)
- Must be able to speak, write and read English proficiently;
- Must be able to sit for extended periods of time;
- Must be able to use a keyboard and a telephone.