Business Operations Associate
Scope of Position:
The Business Operations Associate is responsible for ensuring the highest level of customer service, to field office employees, corporate partners, as well as external contractors. The BOA is proficient in the contractor payroll and customer billing adjustment process to include, but not limited to, auditing for compliance and processing with accuracy.
Qualities include: Building and maintaining relationships, detail oriented, strong sense of urgency, ability to work as part of a team, conflict resolution, professionalism, strong communication and multi-tasking skills, the ability to use independent judgment and function in an open
environment, and the ability to adapt to changes in the workplace.
Essential Functions of the Business Operations Associate:
* Maintains defect free payroll through accurate processing of all adjustments
* Ensuring compliance with FLSA law related to contractor payroll
* Evaluating minimum wage risk regarding contractor payroll
* Support liaison for field offices and OSG with questions pertaining to accounts including but not limited to contractor payroll, client billing and payment policies
and/or procedures, PeopleSoft issues, etc.
* Auditing reports to ensure accurate billing, contractor payroll, and spread specific information
* Adjusting and auditing contractor payroll and billing using InfoPath
Qualifications:
* 2-3 years of relevant experience or college degree
* Proficient in Microsoft Office (Excel and Word a must)
* Detail Oriented
* Sense of urgency
* Strong organizational and analytical abilities
* Strong communication skills and work ethic
* Goal driven with problem solving skills
* Ability to work independently and as a team player