You are viewing a preview of this job. Log in or register to view more details about this job.

Hotel General Manager Near Yellowstone National Park

Coral Wave Hospitality is a growing hotel investment/management company that focuses on the select service segment. The firm just added two more hotels to its portfolio--both located in Livingston, Montana--the gateway to Yellowstone National Park. The hotels are open year-round.

The position of General Manager is responsible for the oversight of two hotels. As the company continues to acquire hotels, there may be opportunity to grow within the firm from a corporate level as well. Housing is included in the compensation package.

The General Manager is responsible to manage property operations on a day-to-day basis to assure optimum performance and continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance, and profit/financial control). Coordinates, directs and manages the staff and everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company assuring 100% guest satisfaction.

  • Promotes 100% guest satisfaction throughout property. Instills the 100% guest satisfaction objective to hourly associates.
  • Ensures that all guest related issues are resolved in a manner consistent with the company’s goals and objectives.
  • Recruits qualified applicants. Trains employees in accordance with company standards. Motivates and gives direction to all employees.
  • Communicates all policies and procedures to entire staff. Conducts regular meetings to provide various information including company communications, policy reviews, local property activities, goals, etc.
  • Inspects and documents repairs and cleanliness of property to ensure optimum upkeep and repair, room cleanliness and overall property appearance.
  • Provides other relief or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties to ensure the optimum operation of the property.
  • Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

LANGUAGE SKILLS:
Ability to write simple correspondence. Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization. Ability to effectively communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property.

ORGANIZATION AND TIME MANAGEMENT SKILLS:
Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines.

COMPUTER SKILLS:
Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee frequently is required to reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.