Data & Evaluation Coordinator (@ Safe & Sound)
Data & Evaluation Coordinator at Safe & Sound in Milwaukee, WI - shared by Jobs That Help as a third party
Under the direction of the Executive Director, the Data & Evaluation Coordinator will serve as an integral member of the operations team at Safe & Sound. This position will work closely with the staff leaders and the Board of Directors to support and promote the mission of Safe & Sound. The Data & Evaluation Coordinator is a newly revised position designed to oversee all aspects of program evaluation and data management for Safe & Sound.
The Data and Evaluation Coordinator is responsible for leading Safe & Sound’s efforts to create and implement systems that will allow us to collect and analyze program-related data to further our strategic goals. This new position is a critical component to furthering our data-driven and learning organization at Safe & Sound.
- Develop helpful and meaningful data analysis and reports that capture programmatic progress, key performance indicators and outcomes;
- Monitor data quality and timeliness;
- Develop mastery in our database (Salesforce) and work to build the capacity of staff around its use .
- Assist in building an outcome-driven culture focused on learning and continuous improvement.
BASIC REQUIREMENTS
- Must have a valid driver’s license, a vehicle, and automobile insurance.
- Must be able to pass a criminal background check.
- Requires City of Milwaukee residence 90 days after hire date.
RESPONSIBILITIES
Data Collection and Analysis:
- Work collaboratively with staff to use logic models to identify and track key program outputs and outcomes.
- Collect, extract and analyze meaningful program data and program evaluation metrics.
- Produce reports that summarize data in charts and tables as well as narratives.
- Complete monthly/quarterly program reports to ensure progress toward outcomes (including updating dashboards for board of directors internal/external affairs committees)
- Provide relevant data for grants, annual reports, and related projects.
- Work with program staff to understand organizational outputs and their impact on the community.
- Lead the work of our internal data workgroup.
Data Management System:
- Serve as in-house expert on our data management system (Salesforce), including staying up to date on updates and/or complementary software or apps.
- Become proficient in all data collection tools used by Safe & Sound including Mogli SMS and Landgrid.
- Develop capacity to modify or customize the structure of data management system to ensure the platform is adequate and tailored to meet the needs of staff.
- Serve as primary liaison with data management vendor, other software add-in vendors.
Outcomes, Data Quality & Integrity:
- Review programmatic goals and outputs to ensure compliance and provide technical assistance to center staff in process/quality improvement.
- Conduct quality control program analysis to determine if program deliverables meet established standards.
- Conduct regular audits of data for quality and timeliness of data entry by staff.
- Design and prepare finding reports, includes recommendations for program quality improvement.
- Create and share data presentations on our outcomes for funders, our board, staff, and other stakeholders.
- Assist staff with the design of program evaluation surveys as needed.
- Work with the Executive Director on tracking and report of strategic goals and objectives.
- Assist the Collective Impact Manager with data collection and evaluating the effectiveness of neighborhood Collective Impact initiatives.
- Over see the development and implementation of surveys and evaluations to measure the effectiveness of our Collective Efficacy work.
- Provide input into organizational decisions on service delivery.
Training & Learning:
- Provide on-going training and support staff on use of data management system and how to extract data, and on evaluation and outcomes.
- Create, monitor and maintain data collection training materials.
- Support staff in analyzing program-level data and how it might inform program improvements.
- Facilitate peer learning across programs using data about our priority neighborhoods and our progress toward outcomes.
- Stay current on evaluation trends and tools in the nonprofit world; network with similar organizations with the goal of increasing our learning.
Organizational Responsibilities:
- Through the use of data, partner closely with the Executive Director, Directors and Program District Managers on how to create more holistic engagement of residents and youth across programs.
- Actively contribute to the implementation of organizational strategic goals and objectives; help advance Safe & Sound’s mission and values.
- Participate actively in staff meetings, committees, etc. (leading the Data Workgroup)
- Support the collection and use of data for continuous program improvement and fundraising.
The above is not an exhaustive statement of every duty and responsibility required. Other duties will be assigned.
QUALIFICATIONS
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- A Bachelor’s Degree, preferably with 1-2 years related experience in research, evaluation and/or data management.
- Experience in a nonprofit setting using data tracking software as well as a solid understanding of outcomes measurement and/or program evaluation; preferably Salesforce.
- Strong oral and written communication skills, including ability to present in front of groups and translate information to a variety of audiences with differing backgrounds, education, and levels of expertise.
- Strong Microsoft Excel skills.
- Self-motivated and able to work independently.
- Excellent organizational and time management skills.
- Ability to multitask and be flexible.
- Strong project management, computer, and communication skills.
- Demonstrated ability to successfully work and communicate effectively and respectfully with youth and adults of all cultural and socioeconomic backgrounds.
- Demonstrated ability to successfully work in a goal-oriented team environment.
- Must be flexible, organized, reliable, responsible, collaborative, and creative.
- Commitment to Safe & Sound’s mission and core values
- Knowledge of law enforcement and community development experience.
- Physical requirements are those of a general office environment.
Salary: The anticipated salary range is $40,000 to $45,000 commensurate with experience.