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Computer Operator

Duties


Summary


The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.

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Responsibilities


WHAT IS THE WAGE & INVESTMENT DIVISION? The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. Key W&I objectives are to provide high-quality taxpayer assistance, and to enable taxpayers to transact and communicate electronically to file their returns, make payments and receive assistance. W&I partners with private organizations to provide assistance to such disadvantaged groups as elderly and low-income taxpayers.

WHAT DOES WHAT DOES A COMPUTER OPERATOR DO? IRS Computer Operators work primarily in one of our large processing centers. They monitor and maintain the continuity of equipment operations and processing workflow on our large-scale computer systems. Computer Operators analyze, isolate and resolve equipment, program or control failures that don't respond to standard operator commands. They also perform special recovery activities, assist in testing and installing new systems. They provide support to customers that involve a wide range of hardware and software issues, including setup, data collection, system failures, file recovery, testing, inventory control, and data communications.

As a Computer Operator, you will:

  • Be responsible for operating and monitoring consoles and peripheral equipment on one or more large-scale computer systems.
  • Monitor mainframe processing and respond to questions and error conditions generated by these systems.
  • Prepare problem logs.
  • Follow processing schedule and alert lead operator/unit manager to missing input/output media.

If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov.


Requirements


Conditions of Employment


Must be a U.S. Citizen or National.

This is a physical job requiring you to be on your feet for extended periods up to 8 hours a day in an environmentally controlled space. You must be able to lift, push, pull, and carry 50 lbs.


Qualifications


You must meet the following requirements by the closing date of this announcement:

GS-04 LEVEL: You must have 1 year of general experience at a level of difficulty and responsibility equivalent to the GS-03 grade level in the Federal service. General experience for this position includes: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience.

OR 

You may substitute education for general experience as follows: Two (2) years of education above the high school level (education may have been obtained in an accredited junior college, college, university, business, secretarial or technical school.

OR 

You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. 

GS-05 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes: operation of computer systems used in support of batch processing. media and data flow, and other work requiring comparable knowledge of computer processing techniques. This list is not inclusive.

OR 

You may substitute education for specialized experience as follows: successfully completed at least 4 years of education above the high school level (120 semester hours or 180 quarter hours), have a Bachelors or higher degree, or have 2880 hours of formal classroom training in an accredited business, secretarial or technical school. 

OR

You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

GS-06 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: operation of computer systems used in support of batch processing. media and data flow, and other work requiring comparable knowledge of computer processing techniques. This list is not inclusive. 

GS-07 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position includes: operation of computer systems used in support of batch processing. media and data flow, and other work requiring comparable knowledge of computer processing techniques. This list is not inclusive. 

- The experience may have been gained in either the public or private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
- To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.


Education


Additional information


5 (Five) Positions are located in Wage & Investment, Cust Ast-Relationship & Ed(Care), Media & Publications at the following:

  • Ogden, UT
  • The anticipated start date is 2/1/2021.

We may select from this announcement or any other source to fill one or more vacancies.

- This is a Bargaining unit position.
- We offer opportunities for flexible work schedules.
- Must successfully complete a background investigation including an FBI criminal history record check (fingerprint check).
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
- Eligible for health or life insurance benefits.
- Undergo an income tax verification and review of prior performance/conduct.
- Temporary Not to Exceed 1 Year
- Tour of Duty: Dayshift: Monday - Friday or Sunday - Thursday 7:00 AM – 3:00 PM. Swing shift: Sunday - Saturday 3:00 PM – 11:30 PM. Night Shift Sunday - Thursday 11:00 PM - 7:00 AM.
- Length of season is 8 - 10 months.