Inside Sales Associate
Our Inside Sales Associates follow the Grainger sales process to influence sales for mid-sized customers, while driving profitable revenue growth for 1.9 million in sales. They manage between 250-300 customers and are responsible for building relationships to help improve their business operations.
Principal Duties & Responsibilities
-Maximizes Results by Driving for Sales Goal Achievement- Continually pushes self and utilizes that to focus on tactics which will produce positive sales results
-Effective Communication and Listening Skills- Takes an adaptive communication approach based on customer audience
-Demonstrates Commitment to Building Customer Relationships- Understands the customers' needs and objectives and remains alert and responsive to changing customer needs
-Planning & Organizing Work Management- Leverages time management skills to maximize customer facing time
-Demonstrates Sales Ability- Prioritizes opportunities by determining when (if) the buying decision will take place
-Demonstrates Perseverance- Utilizes objection handling skills to overcome customer concerns and close sales opportunities
-Demonstrates Learning Agility- Makes a conscious effort for self-improvement and skill development
Preferred Education & Experience
-Undergraduate degree preferred
-High school diploma or equivalent (required)
-Track record of over-achieving goals
-Strong phone presence and agility to spend 50% or more of the day working with customers over the phone.
-Excellent verbal and written communications skills
-Ability to multi-task, prioritize, and manage time effectively
-Ability to rapidly build knowledge of Grainger’s offers
-A high level of integrity, and resilient temperament
-Strong capacity to use and learn technology; Experience using a CRM a plus