Billing Analyst, Card Services
Job Purpose
What does a great Billing Analyst Card Services do?
The Billing Analyst performs business analysis as it pertains to client data base, researching billing history, posting invoices, preparing and validating billing feeds, performing analysis on client databases to determine data errors and leading the corrections of the data prior to invoicing clients.
The Billing Analyst operates as an internal subject matter expert and resource to others both within and outside the immediate work group for assigned Fiserv billing functions. The billing analyst is responsible for managing new client implementations as well as client renewals, directing the data conversions if required and interacting with the client on all questions concerning invoicing and problem resolution.
The Billing Analyst position significantly contributes to the revenue cycle through collaboration and attention to detail. This position is valued for ensuring that client implementations are successful, standard procedures are followed and improved when and where necessary – bettering our processes, tools, methods and resources is a key effort.
As a Billing Analyst Card Services you can look forward to:
- Reviews client contracts for multiple Fiserv business units.
- Performs a variety of complex contract set up duties both manually and electronically.
- Completes work assigned to project teams engaged in solution delivery.
- Prepares and verifies accounting audit reports.
- Ensures client billing is recorded timely and accurately for revenue cycles.
- Acts as liaison with Clients and other departments, divisions, and organizations.
- Accepts responsibility for resolving problems escalated by clients.
- Uses strong analytic skills to solve problems and make decisions based on limited precedents or guidelines.
- Provides input for making resource decisions that affect a department and location.
- Works on special projects as requested.
Basic qualifications for consideration:
- Bachelor’s Degree preferred and/or 2-3 years’ relevant billing or order-to-cash experience
- Strong communication skills, oral and written
- ERP experience highly desired such as Oracle, SAP or other billing platform.
- Self-directed and collaborative approach to solution and issue resolution
- Demonstrated ability to assess critical situations and act quickly to address them
- Solid, demonstrated customer service skills
- Good aptitude with numbers and strong attention to detail
- Excel skills required; Pivot tables, Vlookups, and Macros.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Learn more about Fiserv:
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.
We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren’t thinking about “financial services”. But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company’s approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World’s Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer (People of Color/Females/Vets/Disabled/LGBT)
Explore the possibilities of a career with Fiserv and Find Your Forward with us.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Fiserv is an Equal Employment Opportunity Employer, and it is the Company’s policy to make all employment decisions without regard to race, color, religion, creed, age, sex, national origin, veteran status, disability (as long as the individual is able to perform the essential functions of the job with or without reasonable accommodation), and any other characteristic protected by Law.