Customer Service Rep - Medical Claims
Position Title: Customer Service Rep - Medical Claims
Position Number: 372122
Location: Golden, CO 80401
Required Skill Set:
Billing, Customer Service
Position Description:
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
JOB TITLE: Customer Service Representative – Medical Claims
JOB ID: 65474
HOURS: 8-5 MST
LOCATION: Golden, CO 80401
Pay: $16.50-$17/hr
Currently have 4 CSR’s, all remote, we are working on additional staff; they will also
work with our Leads and Supervisors
Healthcare Experience is preferred and would be ideal but not required, customer service experience would
be helpful as well.
Responsibilities:
• Making outbound requests for itemized bills to facilities
• Responding to facilities regarding Itemized bill requests
• Following up on initial outbound requests for itemized bills and the status of these requests
• Updating resources with the most information possible so that requests can be completed in a timely and accurate fashion
• Making sure all activities associated with the role are HIPAA compliant
Qualifications:
• HS Diploma or GED; Familiarity with computer and Windows PC, including ability to navigate and learn new and
complex computer system applications
• Excellent Communication/Negotiation/phone skills/Critical Thinking/Ability to pay attention to detail (due to HIPAA compliance)
• Experience in an office/administrative/clerical/customer service environment
• Prior health care experience preferred
Benefits:
For information and details on employment benefits offered, visit here. If you have any questions/concerns, please contact our HR Department via our secured website.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)