You are viewing a preview of this job. Log in or register to view more details about this job.

Customer Service Rep - Medical Claims

Position Title: Customer Service Rep - Medical Claims

Position Number: 372122

Location: Golden, CO 80401



Required Skill Set:

Billing, Customer Service

Position Description:

**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**

JOB TITLE: Customer Service Representative – Medical Claims
JOB ID: 65474

HOURS: 8-5 MST
LOCATION: Golden, CO 80401
Pay: $16.50-$17/hr


Currently have 4 CSR’s, all remote, we are working on additional staff; they will also
work with our Leads and Supervisors

Healthcare Experience is preferred and would be ideal but not required, customer service experience would
be helpful as well.

Responsibilities:
• Making outbound requests for itemized bills to facilities
• Responding to facilities regarding Itemized bill requests
• Following up on initial outbound requests for itemized bills and the status of these requests
• Updating resources with the most information possible so that requests can be completed in a timely and accurate fashion
• Making sure all activities associated with the role are HIPAA compliant

Qualifications:
• HS Diploma or GED; Familiarity with computer and Windows PC, including ability to navigate and learn new and
complex computer system applications
• Excellent Communication/Negotiation/phone skills/Critical Thinking/Ability to pay attention to detail (due to HIPAA compliance)
• Experience in an office/administrative/clerical/customer service environment
• Prior health care experience preferred

Benefits:
For information and details on employment benefits offered, visit here. If you have any questions/concerns, please contact our HR Department via our secured website.


Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)