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Technical Business Analyst



Industrie Reply is looking for a Technical Business Analyst to support the delivery of Warehouse Management Systems in US. The ideal candidate must demonstrate a passion in working with Logistics and Supply Chain systems. Be a SME in implementing and maintaining WMS. Position is located at our office in either Burr Ridge IL or Chicago Downtown based on candidates’ preference.

Responsibilities
·       The candidate will be key to Industrie Reply team’s ability to accurately assess new potential solutions for customers. The candidate will assist in presales, requirements gathering, solution design, and support of existing clients. The candidate’s responsibilities include:
  • Understanding and documenting business processes and workflows and their relationships to current and future software solutions. 
  • Partnering with business users to fully surface their requirements, conducting interviews with key project stakeholders and document, and presenting the results. 
  • Assisting business users, project managers and IT leadership in optimizing the scope, benefits, and risks of proposed projects; help manage expectations of users and management.
  • Defining use cases to articulate new functional software needs and the roles of each class of application user. 
  • Analyzing the impact of change requests.
  • Supporting traceability from requirements through to QA; assisting in the definition of test plans and testing strategies and in the creation of test cases. 
  • Assisting in the definition of roll out, training and user support plans.
  • Creating and/or reviewing manuals, procedures, and related user documentation; ensuring documentation is targeted to the appropriate audience
  • Presenting concepts in a concise and focused manner, including narrative, process diagrams, role and accountability diagrams and business-focused story boards.
  • Work with development teams to ensure functional coverage of all solutions to meet customer’s needs.
  • Analyze basic system issues and provide inputs for solutions or suggestions
 
Requirements
  • Undergraduate degree, preferably in information technology or business administration discipline.
  • Two plus years’ experience in business analysis.
  • Strong attention to detail and excellent problem-solving skills
  • Self-Starter and Independent thinker
  • Excellent verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
  • Interviewing and listening skills to elicit detailed requirements Analytical skills for transforming defined business needs into software requirements 
  • Verbal and written communication skills, ability to create effective requirements documents and review them with key project stakeholders at multiple levels of the organization.
  • Basic understanding of software design and development. 
  • Experience with any or all of the following highly desirable: Warehouse Management, Logistics, Transportation, Cross Docking, In-Store Picking, or Supplier Visibility
  • Ability to provide leadership and coaching to less experienced business analysts.
  • Previous Experience with Software Consulting or Supply Chain Process Consulting
  • APICS CPIM, CSCP and/or CLTD certification is highly preferred.






About Industrie Reply
A growing company focused in developing enterprise applications in Outbound Logistics, Quality Issue Management, CRM applications, Warehouse Management systems and software development in Utilities industry. With Offices in Auburn Hills (North of Detroit) and Burr Ridge, (Southwest Chicago). We part of Reply Group globally with about 9500 employees worldwide. Reply Group, a leading consulting company, specializing in innovative solutions based on new cutting-edge technologies.

Benefits
  • Market competitive compensation (base salary and bonus).
  • Health & Dental Insurance.
  • Vision, Disability, and life Insurance (100% company paid).
  • 401(k) company match
  • Paid Time Off – Vacation and Sick time.
  • Company Paid holidays.
  • Opportunities for training and certification in skill area.
  • Appropriate mentoring and training, to be successful in their position.
  • Opportunities to learn and grow in a global environment
·       Training and knowledge sharing sessions in your skills area