SOC Intern
To apply online, please follow this link: https://procircular.bamboohr.com/jobs/view.php?id=81
Position Summary
This position is tasked with the initial triage and classification of security events at the ground level, supporting a Security Operations Center. The role follows standard operating procedures for detecting, classifying, and reporting incidents under the supervision of the SOC Manager and in partnership with Security Engineers.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability.
Essential Job Functions (include but are not limited to the following)
- Engineer, implement and monitor security measures for the protection of computer systems, networks and information.
- Identify and define system security requirements.
- Design system security architecture and develop detailed security designs.
- Prepare and document standard operating procedures and protocols.
- Configure and troubleshoot security infrastructure devices.
- Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks.
- Ensure that the company knows as much as possible, as quickly as possible about security incidents.
- Write comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement.
- Reviews the latest alerts to determine relevancy and urgency.
- Creates new trouble tickets for alerts that signal an incident and require Tier 2 / Incident Response review.
- Eyes on glass monitoring of security incidents within established customer Service Level Agreements.
- Assist as required in remediation of critical information security incidents
Position Requirements
The requirements listed below are representative of the knowledge skills and abilities required. Employees who do not possess the requirements for a job at the time of hire will not be considered for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Skills and Experience:
- Technical minded and driven.
- Experience with Linux administration.
- Experience with network technologies and with system, security, and network monitoring tools.
- Thorough understanding of the latest security principles, techniques, and protocols.
- Familiarity with web related technologies (Web applications, Web Services, Service Oriented Architectures) and of network/web related protocols.
- Capable of working effectively independently and in a team environment
- Must be self-motivated, goal and detail oriented
- Flexible and adaptable to changing work environment
- Ability to prioritize multiple tasks and manage time efficiently
- Communicate in a positive manner with clients and escalate any issues and/or messages accordingly
- Must be able to efficiently use Microsoft Word and Excel
- Sysadmin skills (Linux/Mac/Windows)
- Programming skills (Python, Ruby, PHP, C, C#, Java, and more)
- Basic Firewall rule and policy fundamentals
- Good written and oral communications skills
Desired Skills and Experience:
- Hands on experience in security systems, including firewalls, intrusion detection systems, anti-virus software, authentication systems, log management, content filtering, etc.
- Working with insurance company representatives
Education and Experience Requirements:
- Actively enrolled in a computer science related program
- Solid references from co-workers and former employers
- Must have a natural drive for learning
Language Requirements:
The primary language of ProCircular is English. Excellent communication skills are required, defined as the ability to:
- Actively listen for total comprehension
- Ask questions that enhance the understanding of a certain topic
- Relay information and/or instruction in a descriptive and understandable fashion in both written and verbal format
Reasoning Ability Requirements:
High-functioning, reasoning abilities are necessary to meet deadlines, prioritize company and customer needs, and work in a high functioning collaborative team environment.
Physical Requirements:
Occasional lifting up to 20 lbs. may be necessary from time to time. Must be able to sit for long periods of time, view a computer monitor, and type frequently/constantly (up to 8 hours a day).
Travel Requirements:
Valid driver’s license is required for occasional travel.
Employment Status
Non-Exempt: This role is non-exempt which entitles the employee to overtime pay. Non-exempt employees must be paid for each hour worked and are paid 1.5 times their hourly wage for any hours worked over 40 in the week.
Schedule Expectations
Our normal hours of operation are from Monday through Friday, from 8:00 am to 5:00 pm.
Part-Time: Part-Time employees are defined legally as working on average less than 30 hours per week. Occasionally, time over 40 hours may be necessary in order to meet the business needs. As long as performance expectations are met, employees may flex his or her schedule, subject to preapproval of one’s direct supervisor.
Internship Requirements:
- Minimum of 10-12 hours/week
- Maximum of 27 hours/week
Supervision Requirements
This position does not have supervisory responsibilities.
Performance Expectations
All teammates are evaluated at least annually on their performance based on the essential job functions in this job description, along with ProCircular’s Core Values:
It’s about people
- People define every part of our business. Growth potential is based on the abilities and personalities of the people involved. Technology solutions are a part of the equation, but it’s the people in an organization that define its true security. We work hardest when we’re supporting one another. We take care of each other; we take care of our families, and in doing so we take better care of our customers.
Fear is the mind killer
- We don’t let fear define the need for our services and we don’t present a problem without discussing realistic response or mitigation options. There’s more than enough to worry about in life and plenty of people telling us to be afraid. We’re solutions people, not fear mongers.
Strong opinions lightly held
- Opinions are important—they coalesce facts, reason, experience, and judgment into actionable points of view. We present our opinions with logic and reason rather than emotions, offering several alternatives to each challenge and the supporting data. The rejection of an idea is not a rejection of the individual or their merit. Everyone has a voice and a chance to speak, regardless of title, station or seniority.
Quality over speed, speed over cost
- Every organization must consciously balance quality, speed, and cost. We will always put the quality of our work first. We make great efforts to move quickly, but never at the expense of quality. While we strive to keep our services affordable, we never choose an inexpensive alternative that will adversely impact quality or speed.
Cool heads, warm hearts
- We keep a cool head and help others do the same, especially in a crisis. We approach adversity with patience, logic, and understanding. Mistakes happen; we don’t hide, ignore, condemn, or fear them. Mistakes are opportunities to exemplify honesty, accountability, professionalism, tolerance, and grace. Instead of pointing a finger, we use humor, empathy, and fun when it matters most.
R-E-S-P-E-C-T
- We treat each other how we hope to be treated. We don’t yell; we aren’t condescending, and we always try to understand the other person’s perspective, before reacting to it. We keep it light and we listen. We extend this principle to our customers, and we understand that talking down to them is the easiest way to send them to a competitor.
Tomorrow just happened
- Life is what happens when we’re busy making other plans. We work hard on today but we’re always thinking about the future. We take extra time to make sure we’re learning and looking ahead. No matter what your discipline or area of expertise, you’re adding your capabilities to the long-term plan for the organization and its clients.